Kerja Sepenuh Masa CLINIC ASSISTANT - PRESINT 16 PUTRAJAYA, Gaji tinggi MYR 1,700 di KLINIK DR NAJWA SDN BHD Federal Territory - Maukerja

Job Summary

The Clinic Assistant is responsible for supporting the daily operations of the clinic, assisting doctors and medical staff, providing quality patient service, and ensuring that the clinic operates smoothly, safely, and efficiently.

Key Responsibilities

• Patient Registration and Reception
• Register new and existing patients in the clinic management system.
• Verify patient information and maintain accurate medical records.
• Attend to patients' enquiries, incoming calls, and appointment bookings.
• Manage patient waiting lists and follow-up appointments.
• Patient Care and Medical Assistance
• Assist doctors during medical consultations and minor procedures.
• Record patients' vital signs, including blood pressure, temperature, pulse, and other required measurements, where trained and authorised.
• Prepare consultation rooms and ensure medical equipment is ready for use.
• Provide appropriate assistance to patients while maintaining professionalism and confidentiality.
• Medication and Medical Supplies
• Prepare and dispense medications in accordance with the doctor's instructions and applicable procedures, subject to appropriate training and authorisation.
• Ensure medication labels, quantities, and expiry dates are checked accurately.
• Monitor medication and medical supply levels and inform the person in charge when stock is low.
• Assist with stocktaking, receiving supplies, and maintaining proper inventory records.
• Billing and Administrative Duties
• Handle patient billing, payments, receipts, and basic cash transactions.
• Assist with insurance and panel clinic claims, including the preparation and submission of relevant documents.
• Maintain accurate patient records, reports, and other administrative documents.
• Perform data entry and other clerical tasks as required.
• Clinic Cleanliness and Hygiene
• Maintain cleanliness and tidiness throughout the clinic, including consultation rooms, reception areas, and treatment rooms.
• Ensure medical equipment and workstations are cleaned appropriately after use.
• Dispose of clinical waste and sharps according to established procedures and applicable regulations.
• Comply with infection prevention, control measures, and clinic hygiene standards.
• Customer Service and Communication
• Provide courteous, professional, and efficient service to all patients.
• Handle patient complaints and feedback appropriately and refer complex matters to the doctor or supervisor.
• Protect patients' personal information and maintain strict confidentiality.
• Communicate effectively with doctors, colleagues, and management.
• General Clinic Operations
• Ensure the clinic is properly prepared before opening and secured after closing, where applicable.
• Follow clinic policies, standard operating procedures, and workplace safety requirements.
• Assist in maintaining an organised, safe, and comfortable environment for patients and staff.
• Perform other duties assigned by management from time to time.

Qualifications and Requirements

• Minimum SPM or equivalent qualification.
• Previous experience in a GP clinic or healthcare setting is an advantage.
• Basic computer skills and familiarity with clinic management systems are preferred.
• Good communication and interpersonal skills.
• Responsible, punctual, organised, and able to work independently as well as in a team.
• Willing to work shifts, weekends, and public holidays according to the clinic's operational requirements.
• Able to handle multiple tasks in a fast-paced working environment.
• Willing to learn and comply with clinic policies and procedures.

Key Competencies

• Patient service and communication
• Attention to detail and accuracy
• Teamwork and cooperation
• Time management and organisational skills
• Integrity and confidentiality
• Adaptability and problem-solving skills

Pay: RM1,700.00 per month

Benefits:

• Health insurance
• Maternity leave
• Opportunities for promotion

Work Location: In person