We are now buildingTraceCtrl, our AI agent security and governance platform for regulated industries in Asia-Pacific. It defends against prompt injection, data leakage and the other risks in the OWASP Top 10 for LLM applications. This role suits someone who is familiar with running production workloads on AWS and owns24x7 availability across the portfolio, in our cloud and inside customer data centres, and you build the team that sustains it.
What you will be working on:
Own 24x7 availability of our AWS production workloads running WebOrion and theTraceCtrl platform
Lead the team to plan for and execute quarterly maintenance including deploying patches, software updates and feature releases
Own the technical support escalation queue for enterprise accounts, and handle deployments, upgrades and trouble shooting yourself when it matters
Work with the product and research engineers so new releases arrive with the observability and the run books to operate them
Lead the team to design, code and implement minor features and devops tools to ensure the monitoring of our systems
Provide resource planning and mentoring for younger engineers and technical interns
Monitor, propose and optimization AWS public cloud spend on a regular basis
Provide assistance to Enterprise customers who need to onboard to our SaaS platforms
Work with Security Team to ensure compliance to ISO27001 and other relevant standards
Report uptime, SLA and incident reports to management team on regular basis
What we are looking for:
Bachelor'sDegree in Computer Science, Engineering or equivalent
5 to 8 years in AWS, DevOps, SRE or infrastructure
Able to do coding in Python and Javascript
Deep hands-on Linux, AWS. Containers, Kubernetes and CI/CD
You know security monitoring and incident response practice
You have led or mentored a small cloud team.
Able to handle Enterprise customers professional for onboarding or technical support incidents
Only Singapore citizens and PRs need to apply
Red Alpha is a cybersecurity talent development company. Our mission is to develop next-generation cybersecurity talents. Our Alpha Programmes are geared towards transforming aspiring cyber defenders into competent specialists ready to take on real-world cyber domain. Our wide network of public and private organisations trusts us and our talents to help build their cybersecurity capacity. Together, we are redefining the future of the cybersecurity frontier.