- Singapore
Kerja Sepenuh Masa Service Admin Officer | Full Time | Islandwide | Gross Up To $2600, Gaji tinggi SGD 2,600 di PERSOL Outsourcing Pte Ltd - Maukerja
Service Admin Officer | Full Time | Islandwide | Gross Up To $2600
PERSOL Outsourcing Pte Ltd
Kongsi
Simpan
Lokasi Kerja
Penerangan Kerja
Tanggungjawab
Working Hours / Location:
Working Days: Mon to Fri
Working Hours: 8:15am to 6:30pm
Islandwide!! Location near area of stay!
With attractive Incentives + Performance Bonus!
Responsibilities:
Greet and register walk-in customers using the case management system; manage the queue when necessary
Respond to customer enquiries professionally and efficiently
Manually track walk-in customer numbers in the event of queue system downtime
Conduct daily operational checks of the service centre and ensure collaterals are replenished
Handle telephone and inbound email enquiries in a timely and courteous manner
Provide administrative support, including document filing, data entry, printing, and mailing of letters
Assist with setting up videoconferencing and other communication equipment for scheduled appointments
Provide logistical support for ad-hoc events when needed
Engage with customers to teach/guide on digital apps and online services
Perform prompt follow-ups and administrative duties
Perform any ad hoc duties assigned by supervisor
Requirements:
Min GCE ‘O’ Level with prior experience in customer service support is an advantage
Pleasant and professional demeanour with good interpersonal and communication skills
Able to handle customer enquiries tactfully
Proficient in Microsoft Office (Word, Excel, Outlook) and digital applications
Able to work independently and as part of a team
We regret to inform, only shortlisted candidates shall be contacted.
By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Outsourcing Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at *************
You acknowledge that you have read, understood, and agree with the Privacy Policy.
EA License No: 90C3494 | EA Personnel No: R22110160 | EA Personnel Name: Lim Wei Qi
Working Days: Mon to Fri
Working Hours: 8:15am to 6:30pm
Islandwide!! Location near area of stay!
With attractive Incentives + Performance Bonus!
Responsibilities:
Greet and register walk-in customers using the case management system; manage the queue when necessary
Respond to customer enquiries professionally and efficiently
Manually track walk-in customer numbers in the event of queue system downtime
Conduct daily operational checks of the service centre and ensure collaterals are replenished
Handle telephone and inbound email enquiries in a timely and courteous manner
Provide administrative support, including document filing, data entry, printing, and mailing of letters
Assist with setting up videoconferencing and other communication equipment for scheduled appointments
Provide logistical support for ad-hoc events when needed
Engage with customers to teach/guide on digital apps and online services
Perform prompt follow-ups and administrative duties
Perform any ad hoc duties assigned by supervisor
Requirements:
Min GCE ‘O’ Level with prior experience in customer service support is an advantage
Pleasant and professional demeanour with good interpersonal and communication skills
Able to handle customer enquiries tactfully
Proficient in Microsoft Office (Word, Excel, Outlook) and digital applications
Able to work independently and as part of a team
We regret to inform, only shortlisted candidates shall be contacted.
By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Outsourcing Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at *************
You acknowledge that you have read, understood, and agree with the Privacy Policy.
EA License No: 90C3494 | EA Personnel No: R22110160 | EA Personnel Name: Lim Wei Qi
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