Kerja Sepenuh Masa, Senior UX Manager di OrgScale Recruitment - Maukerja

Key Responsibilities:

Own the overall direction, operational priorities, and quantitative outcomes for the UX Lab team, including investigation scope, monitoring protocols, and insight delivery.

Translate overarching business and product objectives into clear, prioritized analytical frameworks across Product, Engineering, Quality Assurance (QA), and regional market teams.

Lead the end-to-end recruitment, onboarding, coaching, and professional growth of a newly established team of UX analysts.

Establish and maintain high-quality analytical standards across the organization, ensuring data-backed decisions through rigorous metrics, experimentation, and behavioral analysis.

Identify, isolate, and resolve user-experience friction points and functional gaps prior to operational or business escalation.

Drive systemic product improvements via user testing, behavioral experimentation, automated monitoring, and competitive market intelligence.

Communicate user-experience findings, strategic recommendations, and team performance metrics directly to senior executive leadership.

Qualifications:

Minimum of 6 years in product analytics, UX analytics, or digital product data analytics, with demonstrated experience leading and managing analytical personnel.

Proven track record of owning strategic business and product outcomes, going beyond the delivery of static dashboards or standardized reporting.

Advanced expertise in SQL alongside proficiency in modern product analytics platforms (e.g.,Amplitude, PostHog, Mixpanel, or equivalent systems).

Ability to seamlessly pivot between macro-level team strategy and granular analytical root cause investigations (e.g., specific funnel conversion drop-offs).

Direct experience recruiting, scaling, and mentoring high-performing analytical teams from inception.

Strong leadership skills with the ability to coach, hold team members accountable, and effectively align cross-functional stakeholders.

Added-value Bonus: Direct experience in high-volume B2C environments; familiarity with AI assisted analytical workflows.