Kerja Sepenuh Masa, Customer Service Executive di Toshiba Tec Malaysia Sdn. Bhd. Sabah - Maukerja

Candidate must possess at least a Diploma / Bachelor's Degree in any field

Good command of spoken and written English.

Applicants must be willing to work at Kota Kinabalu, Sabah

Candidates have full working rights for Malaysia.

Preferably Junior Executives specializing in Customer Service or equivalent

Fresh graduates are encouraged to apply.

Gather the info from TSR & double check on the expiry date of the warranty.

Submit the warranty claim request to TSP/local vendor.

Gather all the faulty parts & prepare the FRU tag before shipping out to TSP/local vendor.

Regularly follow up with TSP/local vendor the ETA of the warranty items.

Manage the movement of stocks in and out of the warehouse in accordance with company policy and procedure.

Maintain security & safety rules at the warehouse.

Diagnoses operational problems and recommends corrective actions.

Demonstrates continuous effort to improve operations, decrease turnaround times, streamline work processes and work cooperatively and jointly to provide quality seamless service.