Kerja Sepenuh Masa, Incident Manager di Pride Global - Maukerja

We’re Hiring | Incident Manager - Financial Sector

Location: Singapore

Eligibility: Locals & Permanent Residents (PR) only

Experience: 3+ years

Are you experienced in IT Incident Management, technical troubleshooting, and service operations? Here’s an opportunity to join a dynamic team supporting critical financial technology platforms.

Key Responsibilities:

Lead end-to-end incident management, coordinating technical teams to ensure timely resolution.

Drive incident investigations, root cause analysis, and problem management.

Identify recurring issues and implement preventive measures to improve service reliability.

Collaborate with application, infrastructure, and cloud technology teams.

Track incidents using ServiceNow, Remedy, or similar tools.

Requirements:

3+ years of experience in Incident Management.

Knowledge of ITIL frameworks and Incident & Problem Management.

Understanding of Linux, networking, cloud infrastructure, and application monitoring.

Experience with ServiceNow, Remedy, or similar tools.

Strong communication, analytical, and stakeholder management skills.

Able to work weekends, with a 6:30 AM SGT start time.

Interested candidates who meet the eligibility criteria can DM me with their updated CV or email at *************