Job Summary
We are looking for a proactive and detail-oriented Junior E-Commerce Executive to support daily e-commerce operations, order fulfilment, and warehouse coordination. This role focuses on execution, data recording, and assisting senior team members to ensure smooth online business operations.
Key Responsibilities
1. E-Commerce Operations
- Execute product listings, SKU creation, and video uploads
- Assist in platform setup including promotions, bundles, and resolving listing issues
- Support overall marketplace operations (Shopee, Lazada, etc.)
2. Order Fulfilment
- Handle order printing and basic fulfilment processes
- Process reshipments and assist in resolving order issues
- Support affiliate and offline order processing
- Monitor daily order flow and report issues to senior team
3. Warehouse Support
- Assist in daily warehouse operations and packing flow
- Support pre-pack planning based on order trends
- Help ensure smooth coordination between warehouse and e-commerce team
4. Packing & Operations Support
- Record packer performance and productivity data
- Assist in packing quality checks (missing/damaged/incorrect items)
- Support handling of packing-related issues and internal communication
- Monitor packing materials (cartons, tools, etc.) and report shortages
5. Inventory Assistance
- Assist in stock receiving and stock take activities
- Support inventory updates and tracking
- Help with SKU labelling for new products
- Assist in coordination of incoming stock
6. Reporting & Coordination
- Monitor workload and report manpower needs
- Provide daily operational updates
- Maintain accurate records for operational tracking
7. Administrative Support
- Assist with general administrative duties when required
Requirements
- Diploma / Degree in Business, E-Commerce, or related field
- Fresh graduates are welcome
- Basic understanding of e-commerce platforms (Tiktok, Shopee, Lazada preferred)
- Detail-oriented, organized, and responsible
- Able to work in a fast-paced environment
- Good teamwork and communication skills
Working Hours & Conditions
- Monday to Saturday (6-day work week)
- Must be willing to work overtime when required (peak periods, campaigns, high order volume)
Pay: From RM2,300.00 per month
Benefits:
- Free parking
- Health insurance
- Opportunities for promotion
- Professional development
Work Location: In person