Kerja Sepenuh Masa Inside Sales Assistant, Gaji tinggi MYR 2,500 di Atex Pharmacy Sdn. Bhd. Johor - Maukerja

• Minimum SPM qualification.

• Candidates with 2+ years of relevant experience are highly encouraged to apply.

• Fresh graduates are welcome to apply.

• Good communication and interpersonal skills.

• Friendly, responsible, and customer-oriented.

• Willing to learn about healthcare products and pharmacy operations.

• Able to work well in a team.

1. Deliver Outstanding Customer Service

• Welcome customers warmly and identify their healthcare needs.

• Provide product recommendations within the scope of training.

• Escalate medical or prescription-related enquiries to the pharmacist when appropriate.
  
  2. Promote Health Screening & Wellness Services

• Introduce and perform basic health screenings according to training and SOPs (e.g. blood pressure, body composition & blood glucose)

• Explain screening results based on company guidelines.

• Encourage customers to participate in preventive healthcare programs.
  
  3. Achieve Sales & Service KPIs

• Meet individual and outlet sales targets.

• Recommend suitable complementary products based on customer needs.

• Participate in promotional campaigns and focus product initiatives.
  
  4. Maintain Store Presentation & Merchandising

• Ensure shelves are fully stocked, clean, and properly labelled.

• Execute visual merchandising plans and promotional displays.

• Monitor product expiry dates and maintain First-Expired, First-Out (FEFO) practices.
  
  5. Support Daily Pharmacy Operations

• Assist with stock receiving, replenishment, transfers, and inventory checks.

• Prepare products for customer collection where appropriate.

• Support the pharmacist and nutritionist with non-clinical operational tasks.
  
  6. Operate the Point-of-Sale (POS) System

• Process sales transactions accurately.

• Handle cash, card, e-wallet, and loyalty program transactions.

• Balance the cash drawer and maintain transaction accuracy.
  
  7. Maintain Compliance & Store Standards

• Follow company SOPs, hygiene requirements, and regulatory guidelines.

• Ensure the store remains organized, clean, and audit-ready.

• Report operational issues, damaged products, or safety concerns promptly.
  
  8. Build Customer Relationships

• Develop good relationships with regular customers.

• Encourage membership registration and loyalty program participation.

• Follow up with customers on promotions, healthcare campaigns, or product availability where assigned.
  
  9. Participate in Learning & Professional Development

• Complete mandatory product knowledge, healthcare, and compliance training.

• Attend team meetings and coaching sessions.

• Continuously improve knowledge of health products and customer service skills.
  
  10. Work as a Collaborative Team Member

• Cooperate closely with pharmacists, dietitians, nutritionists, and other store colleagues.

• Support colleagues during busy periods and operational activities.

• Contribute positively to achieving outlet goals and maintaining a productive team environment.

• Training and product knowledge development provided
• Opportunity to gain experience in the healthcare and pharmacy industry
• Supportive and collaborative working environment