- Kuala Lumpur Federal Territory Malaysia
Kerja Sepenuh Masa, Senior Specialist, Compliance System Support di RHB Banking Group Federal Territory - Maukerja
Kongsi
Simpan
Lokasi Kerja
Penerangan Kerja
Tanggungjawab
Lead And Support Team Members In The Following Areas
- Lead the implementation and enhancement of AML systems across the Group, including RHB Bank Malaysia, RHB Regional Offices, RHB Investment Bank, its regional offices, and other subsidiaries within the Group.
- Provide advice and recommend practical solutions for various IT initiatives and projects across the Bank/Group that have an impact on AML systems.
- Provide support and guidance to approximately 4,200 AML system users on system-related issues and enquiries.
- Oversee BAU support for AML systems, including system availability, SLA monitoring, production issue resolution, annual Disaster Recovery Plan (DRP) exercises, and system upgrades.
- Ensure timely resolution and remedial action for support issues logged within the agreed SLA.
- Ensure compliance with Group governance standards and regulatory requirements applicable to countries where RHB operates.
- Manage User Access Management (UAM) activities for AML systems, including access provisioning, modification, and revocation.
- Review functional specification documents provided by vendors for AML system implementations, change requests, and system enhancement initiatives.
- Perform User Acceptance Testing (UAT) for system changes, enhancements, and new functionalities requested by the business.
- Coordinate, manage, and monitor testing activities to ensure successful delivery of change requests and system enhancements.
- Collaborate with business users, IT teams, vendors, and project stakeholders to ensure AML system initiatives are delivered effectively and meet business requirements.
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