We are looking for a Junior Restaurant Manager to lead all aspects of our business. You will deliver a high-quality menu and motivate our staff to provide excellent customer service.
Junior Restaurant Manager responsibilities include maintaining the restaurant’s profitability and quality goals. You will ensure efficient restaurant operation, as well as maintain high production, productivity, quality, and customer-service standards.
To be successful in this role, you’ll need management skills and experiences in both front and back of the house. We want you to know how to oversee the dining operations, check-in with customers and balance seating capacity. Back of the house management experience is also essential, as you’ll set work schedules, oversee food prep and make sure we comply with health and safety restaurant regulations.
We’ll expect you to lead by example and uplift our staff during busy moments in our fast-paced environment. Ultimately, you will ensure our restaurant runs smoothly and customers have pleasant dining experiences.
Responsibilities
Coordinate daily Front of the House and Back of the House restaurant operations
Deliver superior service and maximize customer satisfaction
Respond efficiently and accurately to customer complaints
Regularly review product quality and feedback to related department
Organize and supervise shifts
Appraise staff performance and provide feedback to improve productivity
Estimate future needs for goods, kitchen utensils and cleaning products
Ensure compliance with sanitation and safety regulations
Manage restaurant’s good image and suggest ways to improve it
Control operational costs and identify measures to cut waste
Create detailed reports on daily and weekly sales
Promote the brand in the local community through word-of-mouth
Train new and current employees on proper customer service practices
Implement policies and protocols that will maintain future restaurant operations
Requirements
Proven work experience as a Restaurant Manager, or similar role
Proven customer service experience as a manager
Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff
Familiarity with MS office tools
Strong leadership, motivation and people skills
Diploma or Degree in Hospitality management or culinary schooling is a plus
SINGAPORE SAIZERIYA PTE. LTD.
Saizeriya is a Japanese chain of family-style Italian restaurants. It has over 1000 outlets in Japan and presence in many countries in Asia, including Hong Kong, China, Taiwan, and Singapore. As Singapore Saizeriya expands, we are looking for a committed and motivated individual to join our team in moving the company forward in the industry.