- Geylang Southeast (Singapore) Singapore
Kerja Sepenuh Masa Manager-Senior Manager, National AI Impact Programme (Partnerships) (IDD2), Gaji tinggi SGD 6,000 di Skills And Workforce Development Agency Southeast (Singapore) - Maukerja
Manager-Senior Manager, National AI Impact Programme (Partnerships) (IDD2)
Skills And Workforce Development Agency
Kongsi
Simpan
Lokasi Kerja
Penerangan Kerja
Tanggungjawab
The Industry Development Division 2 (IDD2) is part of the Training Partners Group in Skills and Workforce Development Agency (SWDA). The team supports a robust and high-quality Continuing Education and Training (CET) ecosystem through strategic partnerships, management of CET providers, and engagement of enterprises in skills development.
Reporting to the Team Lead, you will perform industry development and partnership engagement work and contribute to the design, implementation and continuous improvement of workforce development initiatives under the SkillsFuture AI Subscription initiative, which forms part of the broader National AI Impact Programme (NAIIP).
You will manage the end-to-end implementation and operations of the AI course curation and signposting workstream, working closely with CET providers, AI solution providers and ecosystem partners and other stakeholders to ensure learners have access to relevant, high-quality and up-to-date AI learning opportunities and tools. The role offers the opportunity to work at the intersection of workforce transformation, AI adoption, skills development and programme delivery.
What you will work on:
Translate industry, workforce intelligence and policy intent into operationally viable programme designs and implementation approaches
Develop and operationalise the AI course curation and signposting framework
Engage and coordinate with CET providers, AI solution providers, learners, enterprises, government agencies, and internal stakeholders to support workforce development initiatives
Facilitate strategic discussions with internal and external stakeholders, agencies, CET providers, AI ecosystem partners and AI solution providers to support workforce transformation and skills upgrading
Manage the end-to-end implementation and operations of AI initiatives, including AI course curation, signposting and AI subscription workstreams
Oversee AI solution provider onboarding, contract administration, service requirements, invoice verification, payment controls, and operational issue resolution
Coordinate the onboarding, maintenance and continuous enhancement of curated AI learning opportunities and AI subscription offerings
Handle feedback, appeals, and case management in accordance with programme policies, audit requirements, and quality standards
Monitor programme performance indicators and reporting programme metrics such as uptake, utilisation, learner feedback, claims and payment status, operational risks, and implementation issues for management reporting and programme refinement
Key Skills & Capabilities
Stakeholder Engagement
Ability to communicate effectively with a diverserange of stakeholders including learners, CET providers, AI solution providers,enterprises, and government agencies to deliver national programmes
Facilitate discussions, influence outcomes andnavigate differing perspectives
Manage stakeholder expectations professionally whilemaintaining strong partnerships
Programme Development and Delivery
Work with partners to curate, design andimplement training programmes
Plan, coordinate and deliver work across multiple stakeholders
Balance competing priorities in a fast-paced environment
Ability to identify operational bottlenecks and recommend practical, evidence-based process improvements
Identify opportunities and recommend enhancements to improve quality, relevance and accessibility of curated AI learning opportunities
Governance and Risk Management
Apply governance, financial control and compliancerequirements consistently
Exercise sound judgement when reviewing complex casesand operational exceptions
Identify risks early and develop practical mitigationstrategies
Data Analysis and Performance Management
Interpret programme data and performance indicators toderive insights
Develop concise and actionable management reports
Use evidence and analytics to support continuousimprovement and decision-making
Communication and Facilitation
Communicate complex information clearly to bothtechnical and non-technical audiences
Prepare clear written submissions, reports andbriefing materials
Facilitate discussions and presentrecommendations confidently to stakeholders and management
What we are looking for:
Possess the required competencies to execute the job duties proficiently
At least 3 years of
relevant experience
in industry development, partnership management and workforce development
Demonstrated strength in
research, analysis, and strategic synthesis
Strong
multi-stakeholder management, communication and interpersonal skills
, with the ability to engage a wide spectrum of internal and external stakeholders across multiple organisations and levels
Proven
partnership and project management capability
, including contract and performance management
Experience in
monitoring, evaluation, and programme governance
Business development mindset with the ability to identify and pursue
new collaboration opportunities
Proactive, resilient, adaptable, and collaborative team player who thrives in a
fast‑paced, multi‑project environment
Experience in
workforce development, grants administration, public sector operations or large-scale programme administration
in Infocomm Technology and Media sectors would be an advantage
Successful candidates will be offered a contract in the first instance and may be considered for an extension or be placed on a permanent tenure.
Candidates are encouraged to sign up for a Careers & Skills Passport (CSP) account and include your CSP public profile in your resume. Please check out
*************
for details on the CSP.
About Skills and Workforce Development Agency
The Skills and Workforce Development Agency (SWDA) drives lifelong learning and workforce development to enable Singaporeans to take charge of their careers, learn for life, access good jobs, and grow in fulfilling careers. We enable employers to build a skilled, future-ready workforce, design quality jobs, and adopt skills recognition practices. Together with our partners, we build a trusted, high-quality, industry-relevant, and innovative ecosystem that meets the evolving workforce needs of both businesses and workers. For more information, please visit *************
Reporting to the Team Lead, you will perform industry development and partnership engagement work and contribute to the design, implementation and continuous improvement of workforce development initiatives under the SkillsFuture AI Subscription initiative, which forms part of the broader National AI Impact Programme (NAIIP).
You will manage the end-to-end implementation and operations of the AI course curation and signposting workstream, working closely with CET providers, AI solution providers and ecosystem partners and other stakeholders to ensure learners have access to relevant, high-quality and up-to-date AI learning opportunities and tools. The role offers the opportunity to work at the intersection of workforce transformation, AI adoption, skills development and programme delivery.
What you will work on:
Translate industry, workforce intelligence and policy intent into operationally viable programme designs and implementation approaches
Develop and operationalise the AI course curation and signposting framework
Engage and coordinate with CET providers, AI solution providers, learners, enterprises, government agencies, and internal stakeholders to support workforce development initiatives
Facilitate strategic discussions with internal and external stakeholders, agencies, CET providers, AI ecosystem partners and AI solution providers to support workforce transformation and skills upgrading
Manage the end-to-end implementation and operations of AI initiatives, including AI course curation, signposting and AI subscription workstreams
Oversee AI solution provider onboarding, contract administration, service requirements, invoice verification, payment controls, and operational issue resolution
Coordinate the onboarding, maintenance and continuous enhancement of curated AI learning opportunities and AI subscription offerings
Handle feedback, appeals, and case management in accordance with programme policies, audit requirements, and quality standards
Monitor programme performance indicators and reporting programme metrics such as uptake, utilisation, learner feedback, claims and payment status, operational risks, and implementation issues for management reporting and programme refinement
Key Skills & Capabilities
Stakeholder Engagement
Ability to communicate effectively with a diverserange of stakeholders including learners, CET providers, AI solution providers,enterprises, and government agencies to deliver national programmes
Facilitate discussions, influence outcomes andnavigate differing perspectives
Manage stakeholder expectations professionally whilemaintaining strong partnerships
Programme Development and Delivery
Work with partners to curate, design andimplement training programmes
Plan, coordinate and deliver work across multiple stakeholders
Balance competing priorities in a fast-paced environment
Ability to identify operational bottlenecks and recommend practical, evidence-based process improvements
Identify opportunities and recommend enhancements to improve quality, relevance and accessibility of curated AI learning opportunities
Governance and Risk Management
Apply governance, financial control and compliancerequirements consistently
Exercise sound judgement when reviewing complex casesand operational exceptions
Identify risks early and develop practical mitigationstrategies
Data Analysis and Performance Management
Interpret programme data and performance indicators toderive insights
Develop concise and actionable management reports
Use evidence and analytics to support continuousimprovement and decision-making
Communication and Facilitation
Communicate complex information clearly to bothtechnical and non-technical audiences
Prepare clear written submissions, reports andbriefing materials
Facilitate discussions and presentrecommendations confidently to stakeholders and management
What we are looking for:
Possess the required competencies to execute the job duties proficiently
At least 3 years of
relevant experience
in industry development, partnership management and workforce development
Demonstrated strength in
research, analysis, and strategic synthesis
Strong
multi-stakeholder management, communication and interpersonal skills
, with the ability to engage a wide spectrum of internal and external stakeholders across multiple organisations and levels
Proven
partnership and project management capability
, including contract and performance management
Experience in
monitoring, evaluation, and programme governance
Business development mindset with the ability to identify and pursue
new collaboration opportunities
Proactive, resilient, adaptable, and collaborative team player who thrives in a
fast‑paced, multi‑project environment
Experience in
workforce development, grants administration, public sector operations or large-scale programme administration
in Infocomm Technology and Media sectors would be an advantage
Successful candidates will be offered a contract in the first instance and may be considered for an extension or be placed on a permanent tenure.
Candidates are encouraged to sign up for a Careers & Skills Passport (CSP) account and include your CSP public profile in your resume. Please check out
*************
for details on the CSP.
About Skills and Workforce Development Agency
The Skills and Workforce Development Agency (SWDA) drives lifelong learning and workforce development to enable Singaporeans to take charge of their careers, learn for life, access good jobs, and grow in fulfilling careers. We enable employers to build a skilled, future-ready workforce, design quality jobs, and adopt skills recognition practices. Together with our partners, we build a trusted, high-quality, industry-relevant, and innovative ecosystem that meets the evolving workforce needs of both businesses and workers. For more information, please visit *************
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