Kerja Sepenuh Masa, Human Resources Manager (Hospitality) di Swiss-Garden Beach Resort Kuantan Federal Territory - Maukerja

Company Description Swiss-Garden Beach Resort Kuantan is a well-established hospitality venue known for hosting a wide range of corporate seminars, conventions, and events. The resort offers flexible event spaces and customizable options to meet diverse business and leisure needs. With a service-oriented culture, the team focuses on delivering smooth, memorable experiences for guests and corporate clients. This environment provides hospitality professionals with opportunities to contribute to high-impact events and grow their careers in a dynamic resort setting.

Role Description The Human Resources Manager (Hospitality) is a full-time at Corporate Office, on-site role based in WP. Kuala Lumpur, supporting Swiss-Garden Beach Resort Kuantan’s HR operations. The role includes overseeing end-to-end recruitment, onboarding, and workforce planning for both front-of-house and back-of-house teams. The Human Resources Manager manages performance review processes, employee relations, and disciplinary procedures, ensuring fair and consistent application of resort policies. Daily responsibilities also involve coordinating training and development programs, maintaining HR records, and ensuring compliance with labor laws and internal standards. The role partners closely with resort leadership to support organizational culture, employee engagement, and service excellence in a fast-paced hospitality environment.

Qualifications

• Strong expertise in core HR functions such as recruitment, onboarding, performance management, and employee relations.
• Skills in training coordination, talent development, and supporting continuous learning initiatives in a hospitality setting.
• Knowledge of employment law, HR policies, and compliance practices relevant to the hospitality industry.
• Proficiency in HR systems, documentation, and data management, with attention to accuracy and confidentiality.
• Excellent interpersonal, communication, and conflict-resolution skills, with the ability to work effectively across diverse teams.
• Proven ability to operate in a fast-paced, guest-focused environment and to support service standards through HR practices.
• Bachelor’s degree in Human Resources, Business Administration, Hospitality Management, or a related field (or equivalent experience).
• Previous experience in HR within hospitality or service-oriented industries is highly beneficial.
• Min 5 Years Experience in Human Resources discipline.