Kerja Sepenuh Masa, Account Project Manager di Pluto Communications Federal Territory - Maukerja

Company: Pluto Communications

Employment type: Contract-to-permanent

Initial contract: Three months

Workplace type: Hybrid

Salary: RM5,500–RM6,500 per month, depending on experience

Preferred start date: November 2026

About Pluto Communications

Pluto Communications is an independent digital marketing agency specialising in healthcare, pharmaceutical and purpose-led brand communications.

Our work covers social media, creative campaigns, video production, digital advertising, websites and content strategy. Pluto was a finalist for Specialist Agency of the Year at Agency of the Year 2025 and Most Effective Use – Specific Audience at the Markies Awards 2025.

About the Role

We are looking for an experienced Account & Project Manager who can independently manage client relationships and keep digital and creative projects moving smoothly from brief to delivery.

This role combines account servicing with hands-on project management. You will work directly with the Director while coordinating designers, content specialists, performance marketers, developers and other freelance resources.

This is not a purely administrative or message-relaying position. You will be expected to take ownership of timelines, follow-ups, delivery quality and routine problem-solving.

Key Responsibilities

• Manage day-to-day client communication and expectations
• Translate client requirements into clear internal briefs
• Build project timelines and monitor deadlines
• Coordinate social media, creative, video, website and digital-marketing deliverables
• Coordinate content planning with the Content Strategist/Copywriter
• Brief and manage designers, freelancers and specialist partners
• Maintain project trackers, schedules and documentation
• Lead internal project check-ins and follow up on outstanding tasks
• Ensure deliverables are complete and internally reviewed before client submission
• Manage client feedback and revision cycles
• Identify scope changes, risks and delays early
• Support monthly reports, campaign presentations and client meetings
• Oversee social-media scheduling and CMS-staging workflows
• Escalate commercial, strategic or sensitive client matters to the Director
• Ensure files, approvals and platform access remain properly organised

Requirements

• At least three years of experience in agency account servicing, project management or campaign management
• Previous experience in a digital, creative, advertising, social media or integrated agency
• Proven ability to manage clients and projects independently
• Good understanding of social media, content, design, video and digital campaign workflows
• Strong written and verbal communication skills
• Excellent organisation, follow-through and attention to detail
• Able to manage multiple deadlines and stakeholders simultaneously
• Comfortable coordinating permanent team members and freelancers
• Able to identify problems early and propose practical solutions
• Proficient in Google Workspace and project-management tools such as Trello, Asana or similar platforms
• Good command of English and Bahasa Malaysia
• Healthcare, pharmaceutical or regulated-industry experience is an advantage, but not essential

Working Arrangement

The role is office-based from Monday to Thursday, with Friday as the standard work-from-home day after the initial onboarding period.

Normal working hours, responsiveness and delivery expectations continue to apply when working remotely. On-site attendance may occasionally be required for client meetings, productions or operational needs.

What We Offer

• Monthly salary of RM5,500–RM6,500, depending on experience
• Direct exposure to established healthcare and consumer brands
• Opportunity to own projects from planning through delivery
• Close collaboration with the agency Director
• Experience across strategy, creative, social media, video and digital marketing
• Hybrid working arrangement
• Potential for a longer-term appointment based on performance, mutual fit and confirmed business requirements

Application

Please apply with:

• Your latest CV
• Current and expected salary
• Earliest available start date
• A short introduction covering your agency experience
• Two examples of campaigns or projects you personally managed