Job Summary
You will manage customer orders and shipments, coordinate production schedules with planning, and serve as the main contact to ensure timely delivery and customer satisfaction in a fast-paced environment.
Responsibilities
Process customer quotations, sales orders, and release orders accurately and promptly
Coordinate with the Planning team to align production schedules with customer delivery deadlines
Arrange shipments and monitor delivery progress to ensure on-time receipt by customers
Track orders and proactively follow up to meet customer delivery expectations
Serve as the primary contact for customers by responding to inquiries and providing order and shipment updates
Liaise between internal teams (Management, Production, QC) and customers to resolve technical questions and confirm product requirements
Complete additional tasks assigned by the Sales Manager or Management with initiative and independence
Required competencies and certifications
Proficiency in MS Office applications to manage order processing and communication
Proficiency in English speaking and writing to communicate effectively with customers and internal teams
Preferred competencies and qualifications
Meticulousness and proactivity to work independently and maintain accuracy in a fast-paced environment
Mechanical Engineering background preferred but not required.
We are team in Singapore having over 40 years of combined experience in dealing with machining, machine maintenance, repair and servicing. We are also a mechanical parts provider to several industries such as aerospace, medical/pharmaceutical components, optical, semi-conductor, laser, automotive and machining tools.