- 105 CECIL STREET Central Region (Singapore) Singapore

Lokasi Kerja
Penerangan Kerja
Tanggungjawab
We are looking for a highly experienced Senior Business Analyst – Cards & Payments with deep functional expertise across Card Issuing, Acquiring, ATM/POS Switching and payment processing. The candidate will work closely with business, technology, operations and vendors to drive requirements and functional solutions for complex Cards & Payments initiatives.
Gather, analyse and document business, functional and system requirements for Cards & Payments initiatives.
Perform functional and system impact analysis across Issuing, Acquiring and ATM/POS Switching platforms.
Analyse end-to-end card transaction flows including authorisation, routing, clearing and settlement.
Work on payment messaging and integrations using ISO 8583 and ISO 20022.
Support requirements covering credit/debit cards, disputes, chargebacks, delinquency, charge-off and write-off.
Prepare BRD/FRD, functional specifications, user stories, process flows and acceptance criteria.
Work closely with business users, architects, developers, testing teams and external vendors.
Support SIT/UAT, defect analysis, implementation and production rollout.
Manage requirements and documentation using Jira and Confluence.
10+ years of relevant Business/System Analysis experience within the banking/financial services domain.
Strong functional knowledge of Cards & Payments, including credit/debit card processing.
Strong understanding of card payment networks and end-to-end card transaction flows.
Good knowledge of disputes and chargeback processes.
Experience with loan processing, delinquency, charge-off and write-off.
Strong requirements gathering, functional analysis and documentation skills.
Experience with Jira and Confluence.
Excellent communication, analytical and stakeholder-management skills.
Ability to effectively coordinate with business users, vendors and technical teams.
Strong understanding of end-to-end card transaction lifecycle and payment networks.
Strong knowledge of credit/debit card processing, disputes and chargebacks.
Hands-on experience with VisionPLUS.
Experience with Jira and Confluence.
Experience in large-scale Cards & Payments transformation or migration programs.
Bachelor’s degree in Computer Science, Information Technology or a related field.
Peringatan Penting
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