Kerja Sepenuh Masa, Business Operations Specialist di Infotree Global Solutions Pulau Pinang - Maukerja

Job Overview

Seeking a detail-oriented and organized Business Operations Specialist to support daily business operations, office administration, vendor management, employee programs, and regional coordination activities.

The successful candidate will be responsible for coordinating office operations and administrative activities across Malaysia, Singapore, and Indonesia, ensuring smooth business processes, effective vendor management, and timely completion of operational tasks.

Key Responsibilities

1. Event & Employee Program Coordination

• Coordinate customer and employee events across three sites, including vendor management, venue arrangements, and logistical support.
• Assist with annual employee programs across Malaysia, Singapore, and Indonesia.

2. Office Operations & Vendor Management

• Manage storage room operations, agency contracts, and related logistics.
• Coordinate office facilities and vendor relationships, including service providers such as Regus.
• Handle vendor invoice settlements and support withholding tax administration.

3. Manpower Reporting & Administration

• Coordinate manpower reporting and verification activities with HR teams and external consultant partners.
• Ensure accurate and timely submission of manpower-related information.

4. Shipping & Logistics Management

• Coordinate domestic and international shipping and delivery operations through logistics providers such as FedEx, DHL, and local vendors.
• Monitor shipment arrangements and ensure timely deliveries.

5. Document & Records Management

• Coordinate annual document filing, archiving, and storage management.
• Maintain proper administrative records and documentation.

6. Regional Visitor & Travel Coordination

• Arrange regional visitor itineraries, meeting schedules, hotel reservations, flight bookings, ticketing, and transportation.
• Coordinate travel and accommodation arrangements for business visitors across regional locations.

7. Regional Administrative Support (Indonesia)

• Track and coordinate annual business licence renewals and documentation updates in collaboration with the Legal team.
• Manage office supplies procurement, including purchase order (PO) creation, invoice processing, supplier coordination, and withholding tax administration.

Qualifications & Requirements

• Diploma (D3) or Bachelor's Degree (S1) in Business Administration, Management, Finance, or a related discipline.
• Minimum 2–3 years of relevant experience in office administration, business operations, vendor management, or corporate finance/tax administration support.
• Experience supporting multinational business operations across Malaysia, Singapore, and/or Indonesia is preferred.
• Familiarity with vendor coordination, invoice processing, purchase orders, logistics, and office administration.
• Good organizational, coordination, and time-management skills.
• Strong communication and interpersonal skills, with the ability to coordinate with multiple stakeholders across different regions.
• Good attention to detail and ability to manage multiple administrative tasks simultaneously.