Kerja Sepenuh Masa, Strategic Financing and Insurance Manager-Asst Manager di Proton Selangor - Maukerja

1. Position Summary

The Strategic Financing and Motor Insurance Manager leads the development and management of retail financing, wholesale (dealer) financing and motor insurance programmes that support vehicle sales and customer retention. The role builds and manages partnerships with banks, captive/finance companies and insurers, and works with the dealer network to improve financing penetration, approval rates and insurance take-up, while protecting brand reputation and managing risk.

2. Key Responsibilities

Financing Strategy & Partnerships

• Develop and execute the financing strategy to increase financing penetration and support sales targets.
• Select, negotiate and manage relationships with banks, finance companies and captive financing partners; rates, subvention terms and service levels.
• Design competitive retail finance products and promotions (e.g. low-rate, balloon, step-up, trade-in and fleet schemes) aligned with marketing campaigns and pricing.
• Manage subvention budgets and track cost-effectiveness against volume and margin impact.

Dealer & Retail Financing Operations

• Monitor approval rates, turnaround times, rejection reasons and conversion from application to disbursement; work with partners to improve them.
• Support dealers with finance and insurance (F&I) process, product knowledge and system usage.
• Oversee dealer floor-plan / wholesale financing arrangements and stock financing support where applicable.

Motor Insurance Business

• Develop and manage motor insurance program, including partnerships with insurers, pricing, coverage packages and renewal strategy.
• Drive insurance penetration at point of sale and renewal retention through the dealer network and digital channels.
• Oversee repair-network cooperation and customer-service quality with insurer partners.
• Explore bundled offerings such as extended warranty, service packages, credit-life and other protection products.

Performance, Analytics & Reporting

• Track KPIs including financing penetration, approval rate, insurance penetration, renewal rate, income per vehicle and portfolio quality.
• Analyse market, competitor and customer data to identify product and pricing opportunities.
• Prepare regular performance reports and recommendations for senior management.

Compliance, Risk & Governance

• Ensure all financing and insurance activities comply with applicable laws, central bank / insurance regulator rules, data protection and anti-money-laundering requirements.
• Manage partner and counterparty risk, including concentration risk and contract governance.
• Work with Legal, Finance, Compliance and Internal Audit on agreements, audits and policy updates.

Cross-functional Collaboration

• Work with Sales, Marketing, Dealer Network, Aftersales, Pricing, Finance and IT to integrate financing and insurance into the customer journey, CRM and digital platforms.
• Support product launches and campaigns with tailored financing and insurance offers.

3. Qualifications & Requirements

• Bachelor's degree in Finance, Banking, Business Administration, Economics, Actuarial Science or a related field; MBA or professional certification (e.g. CFA, insurance qualification) is an advantage.
• [5–10] years of experience in automotive financing, banking, insurance or an OEM / captive finance environment, with at least [3] years in a managerial or partnership role.
• Strong knowledge of retail auto financing, dealer financing, motor insurance products and F&I practices.
• Proven experience negotiating commercial agreements with banks, insurers or brokers.
• Strong analytical and financial modelling skills; able to evaluate subvention, margin and portfolio performance.
• Good understanding of credit risk, underwriting and relevant regulatory requirements.
• Excellent communication, stakeholder management and presentation skills.
• Proficient in MS Office (especially Excel); experience with BI tools and CRM / DMS systems is an advantage.
• Willingness to travel to partners and dealers.

4. Key Competencies

• Commercial and strategic thinking
• Negotiation and partnership building
• Financial and risk acumen
• Data-driven decision making
• Cross-functional leadership and influence
• Integrity and compliance mindset

5. Key Performance Indicators

• Financing penetration rate and financed volume
• Application approval rate and time to approval
• Motor insurance penetration and renewal retention