Job Responsibilities
- Prepare and process shipping documentation including Import/Export, LC, Bill of Lading, and FTA documents.
- Coordinate shipments with forwarders, transporters, and shipping lines to ensure smooth delivery.
- Provide customer support on shipment enquiries, shipping options, timelines, and regulations.
- Arrange freight bookings and shipment scheduling according to company requirements.
- Handle customer enquiries or complaints and ensure timely resolution.
- Send shipment documents to clients, agents, and shipping partners accurately and on time.
- Maintain good relationships with agents, shipping companies, and logistics partners.
- Monitor shipping rates and conduct basic cost analysis.
- Support overseas agents' coordination and development of new accounts.
Requirements
Minimum GCE ‘O’ Level or equivalent qualification.
Minimum 1 year of experience in shipping, logistics, freight forwarding, or supply chain operations.
Candidates with experience in shipping documentation or logistics coordination will have an advantage.
Good knowledge of import/export procedures and shipping documentation is preferred.
Working Day:5.5 days Mon-Sat
Working Hours: Mon to Fri 9am-6pm and Sat 9am-1pm
Address: Tuas (Shuttle Bus from mrt/bus station to office: Can be arranged)