Job Summary:
Social Worker will work with the Children & Youth Social Work team across a suite of social mobility and prevention programmes. The role supports children, youths and their families through case management, group work, programme planning and delivery, stakeholder engagement, and accurate case administration to strengthen well-being, resilience and social mobility.
Main Responsibilities:
Conduct intake, needs and risk assessments for children, youths and families, and develop appropriate intervention plans.
Provide case management services to youths and families, including engagement, assessment, intervention, review, referrals and closure.
Plan and facilitate group work for children, youths and families, including school-based and community-based groups.
Plan, implement and evaluate social mobility and prevention programmes, activities and events.
Coordinate programme operations and logistics, including schedules, venues, materials, attendance, vendors and participant communications.
Build and maintain collaborative relationships with stakeholders and community partners, including schools, ComLink, Family Service Centres and other relevant agencies.
Conduct outreach and engagement with children, youths and families from low-income or disadvantaged backgrounds.
Maintain accurate and timely case and programme records, including case notes, assessments, reports, consent forms and database updates.
Participate in case discussions, supervision, programme reviews and relevant research or learning to strengthen youth social work practice.
Support as Core Team member to regional children and youth programmes (East and Northeast regions),such as Youth COP (13 to 16 years old) and Youth Employability Project (17 to24 years old), as part of broader programme involvement.
Essential Skills and Qualifications:
Bachelor’s degree or Postgraduate Diploma in Social Work, or an equivalent recognized qualification.
Registered Social Worker preferred, with at least two years of relevant casework experience; experience working with children, youths and families is advantageous.
Experience in group work, school- or community-based programmes, and programme or event coordination is preferred.
Training in the use of CSWP, including BPSS and FAST assessment tools, is preferred.
Core Competencies and Attributes:
Strong engagement, communication, interpersonal and facilitation skills with children, youths, families and groups.
Able to build collaborative relationships and work effectively with schools, community partners and social service agencies.
Organised and attentive to detail, with the ability to manage case administration, programme logistics and competing priorities.
Practises cultural sensitivity, maintains professional boundaries and is able to motivate clients towards agreed case goals.
Able to work independently and as part of a multidisciplinary team, with sound judgement and initiative.
Proficient in Microsoft Office applications and comfortable using case management or programme databases.
Able to work evenings or weekends when required for youth engagement, group work, activities or events.
Who We Are
At TOUCH, relationships are atthe heart of everything we do. We believe in growing together as one team,while valuing each individual’s unique strengths and perspectives. Guided bycompassion and excellence, we strive to make a meaningful impact in thecommunity through innovation and collaboration.
Who You Are
You are a passionate, creative, and dynamic individual with a heart to serve the community. If you enjoy working with people from diverse backgrounds and want to make a positive difference in the lives of others, we invite you to join the TOUCH family.
What We Offer
We offer a vibrant and people-focused work environment with pro-family practices, staff benefits, and opportunities for growth and development. Most importantly, you will find purpose and fulfilment in impacting lives meaningfully.
Our Commitment to Inclusion
At TOUCH, we are committed to build an inclusive workplace where everyone is respected, valued, and empowered to thrive. We welcome diverse perspectives and are dedicated to creating a supportive environment where all staff can grow in their potential, and continue to inspire hope and impact lives in the community.