Kerja Sepenuh Masa Temp Virtual Assistant Care Coordinator | Up to $3,500 #HHLT, Gaji tinggi SGD 3,000 di RECRUIT EXPRESS PTE LTD Islandwide (Singapore) - Maukerja

Jurong
Mon–Thu: 8:30am–6pm | Fri: 8:30am–5:30pm
Up to $3,500/month
8-Month Contract

Responsibilities
• Reach out to eligible patients and support enrolment into the programme
• Monitor the patient dashboard and review responses received through the patient-facing chatbot
• Route and escalate patient concerns to the clinical team according to established workflows
• Follow up with non-responsive patients and guide them on using the chatbot
• Verify patient enrolment and maintain accurate patient databases
• Coordinate appointments, referrals, handovers and communication between patients and clinical teams
• Document patient interactions, outcomes and escalations accurately across IT systems
• Collate and validate data on enrolment, response rates, outreach, escalations and patient outcomes
• Analyse trends, care gaps and non-response patterns to improve patient engagement and operations
• Prepare reports and support audits, service evaluation and continuous improvement initiatives

Requirements
• Min. diploma in Healthcare Administration, Care Coordination, Nursing Support, Population Health or related discipline
• Patient-facing healthcare, telehealth or chronic disease management experience advantageous
• Familiarity with electronic medical records and multidisciplinary healthcare environments advantageous
• Comfortable communicating with patients and caregivers via phone and digital channels
• Able to identify concerns and escalate according to established protocols
• Comfortable using Excel, dashboards and multiple healthcare IT systems
• Strong coordination, organisation and attention to detail
• Able to handle confidential patient information appropriately
• Comfortable working independently and within a clinical team

Email your resume to ************* or Telegram @alexgohhl.

Alex Goh Hock Leong
CEI No.: R1763413
Recruit Express Pte Ltd (Healthcare & Life Sciences)
EA Licence No.: 99C4599