jobs in FUJIFILM BI SSC

Kerja Sepenuh Masa, Executive, Technical Support di FUJIFILM BI SSC Selangor - Maukerja

Executive, Technical Support

FUJIFILM BI SSC

Sepenuh Masa

Petaling Jaya, Selangor

Kongsi
Simpan

Lokasi Kerja

  • Petaling Jaya Selangor Malaysia

Penerangan Kerja

Tanggungjawab

Responsibilities

  • Provide technical support and troubleshooting for customers/users.
  • Investigate application, system, network, or integration issues.
  • Perform root-cause analysis and resolve incidents.
  • Coordinate with software developers, infrastructure teams, vendors, or product teams for complex issues.
  • Support system configuration, patches, upgrades, and testing.
  • Monitor recurring issues and recommend preventive improvements.
  • Maintain technical documentation and knowledge articles.
  • Communicate issue status and solutions clearly to customers/stakeholders.


Requirements:

  • Experience in network/server/software troubleshooting
  • Windows/Linux, networking, database/SQL knowledge depending on the product
  • Incident and ticket management
  • Log analysis and root-cause analysis
  • Strong customer communication

Peringatan Penting

Jangan pernah kongsikan maklumat bank atau kad kredit anda semasa memohon pekerjaan. Elakkan membuat sebarang pembayaran atau mengisi survey yang tidak berkaitan. Jika ada yang mencurigakan, sila laporkan iklan pekerjaan ini segera.

Lebih Lanjut