Key Responsibilities
1. Marketing Strategy & Business Growth
- Develop and execute digital marketing strategies aligned with business objectives across the company’s brands, products, and applications.
- Define target audiences, market positioning, and key selling points.
- Prepare monthly and quarterly marketing and operational plans.
- Recommend marketing channels, campaign priorities, budgets, and resource allocation based on each product’s stage of development.
- Monitor market trends, competitors, and user feedback to identify growth opportunities.
2. Daily Operations & Project Management
- Coordinate day-to-day operations for assigned products and business activities.
- Ensure marketing campaigns and operational initiatives are delivered on schedule.
- Establish and improve workflows, task ownership, delivery standards, and timelines.
- Track project progress, coordinate resources, and resolve execution issues.
- Consolidate customer and user feedback to support improvements to products, services, and user experience.
- Coordinate external vendors and partners, monitoring deliverables, costs, and timelines.
3. Social Media & Content Marketing
- Manage relevant social media channels and maintain a consistent brand identity and tone of voice.
- Develop content calendars and create social media posts, advertising copy, short-form video scripts, website content, and landing page copy.
- Produce basic marketing content and coordinate design, video, or external production support as needed.
- Manage community engagement and enquiry follow-up processes to improve audience engagement and lead quality.
4. Paid Advertising & Conversion Optimisation
- Plan, execute, and optimise paid advertising and organic marketing campaigns.
- Select suitable platforms, such as Meta Ads, Google Ads, or TikTok Ads, based on product needs and target audiences.
- Manage advertising budgets and optimise targeting, creative assets, messaging, and landing pages.
- Work with relevant teams to improve the journey from clicks and enquiries to registrations, purchases, or app downloads.
5. SEO & Organic Growth
- Conduct keyword research and improve website content, page structure, and on-page SEO.
- Develop content plans based on user search intent to increase relevant visibility and organic traffic.
- Coordinate with website or technical teams to address issues affecting search performance and user experience.
6. Performance Analysis & Optimisation
- Maintain marketing and operational reports, highlighting results, issues, and recommended actions.
- Track relevant metrics, including qualified leads, conversion rates, customer acquisition costs, return on ad spend, and user retention.
- Conduct A/B testing to improve content, advertising creative, audience targeting, and conversion journeys.
- Work with relevant teams to improve website or app tracking and data accuracy.
7. AI Tools & Workflow Improvement
- Use AI tools to support market research, idea generation, content creation, data organisation, and daily operations.
- Review AI-generated output for accuracy, quality, and brand suitability.
- Evaluate relevant marketing and automation tools to improve efficiency and streamline repetitive tasks.
8. Cross-functional Coordination & Business Travel
- Work closely with management, product, sales, design, and technical teams to align marketing and operations with business objectives.
- Travel as required for client or partner meetings, market activities, project implementation, and on-site operational coordination.
- Manage travel-related preparation and follow up on agreed actions to ensure delivery.
Pay: RM5,500.00 - RM8,200.00 per month
Work Location: In person