Kerja Sepenuh Masa, Head of Collection di Mitsubishi HC Capital Malaysia Pulau Pinang - Maukerja

Ijazah Sarjana Muda dalam Pentadbiran Perniagaan, Kewangan, Ekonomi, Undang-undang atau kelayakan yang setaraf.

Minimum 10 tahun pengalaman dalam pengurusan kutipan dan pemulihan hutang dalam industri sewa beli industri atau pembiayaan peralatan (15 tahun bagi jawatan Pengurus Kanan).

Mempunyai pengalaman praktikal yang kukuh dalam kutipan pinjaman, pengurusan akaun bermasalah, pemulihan hutang dan urusan litigasi.

Mempunyai kemahiran kepimpinan dan pengurusan pasukan yang terbukti serta keupayaan untuk memacu prestasi.

Mempunyai kemahiran komunikasi, perundingan dan interpersonal yang cemerlang.

Fasih dalam Bahasa Inggeris, Mandarin dan Bahasa Malaysia.

Berfikiran strategik, proaktif serta mampu mengendalikan pelbagai tugasan dalam persekitaran kerja yang pantas.

Oversee day-to-day collections activities to achieve recovery targets and portfolio quality objectives.

Develop, implement, and enhance collection and recovery strategies aligned with company KPIs and financial forecasts.

Manage all stages of overdue and delinquent HP accounts, from early arrears through legal recovery and execution of judgments.

Monitor collections performance, recovery ratios, and portfolio trends, and take corrective actions where required.

Supervise, guide, and evaluate Loan Monitoring Officers (LMOs), Litigation, and Assets & Disposal teams to ensure optimal performance and accountability.

Oversee litigation matters, including initiation of legal actions, monitoring court proceedings, and resolution of contested cases.

Review and verify security and legal documentation prior to commencing litigation to ensure accuracy and completeness.

Liaise with panel solicitors on case strategies, review affidavits and defence documents, and track case progress.

Manage repossession activities and ensure proper handling, storage, and disposal of recovered assets.

Oversee auction, tender, and asset disposal processes, including transfer of ownership for successful sales.

Collaborate with Sales and Marketing to expedite disposal of repossessed assets and optimize recovery values.

Review and process legal bills and prepare approval memoranda for settlements, payment arrangements, enforcement actions, and other recovery matters.

Track departmental performance against budgets and KPIs and prepare regular management reports.

Review and update collection, recovery, litigation, and asset disposal policies to ensure effectiveness and regulatory compliance.

Drive process improvements to enhance recovery outcomes, operational efficiency, and turnaround timelines.

Lead, mentor, and develop collections, litigation, and assets & disposal personnel to maintain high performance standards.

Work closely with internal departments to support overall business objectives and recovery initiatives.

Support ad-hoc tasks, special projects, and departmental initiatives as required.