- 70 PASIR PANJANG ROAD West Region (Singapore) Singapore

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Penerangan Kerja
Tanggungjawab
Our Technical Solutions Engineers help manage customer relationships, in addition to providing level-two support to our other Support teams. In this role, you will be a part of a global team that provides support to help customers seamlessly make the switch to Google Cloud. You will troubleshoot any technical challenges for customers with a mix of debugging, networking, system administration, documentation updating, and coding/scripting. You will make our products continuously easier to adopt and to use by making improvements to the product, tools, processes, and documentation.
gTech Ads is responsible for all support and media and technical services for customers big and small across our entire Ad products stack. We help our customers get the most out of our Ad and Publisher products and guide them when they need help. We provide a range of services from enabling better self help and in-product support, to providing better support through interactions, setting up accounts and implementing ad campaigns, and providing media solutions for customers business and marketing needs and providing complex technical and measurement solutions along with consultative support for our large customers. These solutions range from bespoke and customized ones for our customers to scalable support for millions of customers worldwide. Based on the evolving needs of our ads customers, we partner with Sales, Product and Engineering teams within Google to develop better solutions, tools, and services to improve our products and enhance our client experience. As a cross-functional and global team, we ensure our customers get the best return on investment with Google and we remain a trusted partner.
Application Instructions: In most instances, this position requires in-person interviews as part of the hiring process.
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