Kerja Sepenuh Masa Assistant Outlet Manager F-B - 5 star Hotel, Gaji tinggi MYR 5,000 di AHA Pahang - Maukerja

JOB POSITION: ASSISTANT OUTLET MANAGER - F&B
DEPARTMENT: FOOD & BEVERAGE
LOCATION: 5 STAR HOTEL, KUANTAN
SALARY: RM4,500 - RM5,000

JOB DESCRIPTION:

The Assistant Outlet Manager supports the implementation of business plans under the guidance of the Outlet Manager. Responsibilities include staff management and addressing personnel matters. Tasks encompass providing operational support at the store level, such as customer service, scheduling, daily operations, cashiering, loss prevention, maintenance, and back-office support. Additionally, the Assistant Outlet Manager oversees staff recruitment, training, and motivation.

JOB RESPONSIBILITIES:

• Conduct product knowledge training sessions related to wine and spirits, aiming to achieve training hour targets set by the F&B manager for each venue.
• Drive beverage revenue by maximizing wine sales across outlets.
• Analyze wine sales data for each venue.
• Strategically coordinate campaign schedules to optimize available resources and meet budgetary and deadline objectives.
• Assist in overseeing the Email Marketing Calendar to ensure adherence to internal and external production timelines.
• Translate marketing strategy and goals into project briefs, shot lists, and business rules to support multichannel email initiatives.
• Foster and maintain collaborative relationships with leadership across various business units, senior management, and external vendors.
• Work with the CRM team to develop targeted segmentation strategies.
• Oversee email enhancements, including TBM development, Welcome/Loyalty programs, and responsive design templates.
• Familiarize oneself with the company's .com and database system, proactively identifying performance issues and suggesting process improvements.

JOB REQUIREMENT:

• At least 2 years of experience as an Assistant Outlet Manager or Team Leader.
• Strong problem-solving, organizational, and interpersonal skills are essential.
• Demonstrated background in a Retail Assistant Manager role or equivalent.
• Experience in conducting recruitment and performance assessments.
• Understanding of financial and customer service fundamentals.
• Strong numerical skills for report generation, spreadsheet management, and sales analysis.
• Proficiency in MS Office applications, with emphasis on MS Excel.
• Leadership qualities and organizational prowess.
• Effective interpersonal and communication capabilities.
• A proactive approach to problem-solving.
• Availability to work flexible shifts.
• Preferably possessing a relevant Degree, Apprenticeship, or Diploma in Hospitality or Restaurant Management.
• Proficiency in administrative tasks, particularly in Microsoft Office applications (Word, Excel, PowerPoint).
• As per regulations set by the Malaysian Immigration and Manpower Department, this position is exclusively available to Malaysian Nationals.

Job Type: Full-time

Pay: RM4,500.00 - RM5,000.00 per month

Benefits:

• Health insurance
• Maternity leave
• Meal provided
• Opportunities for promotion
• Parental leave
• Professional development

Education:

• Bachelor's (Preferred)

Experience:

• Hotel / Big Restaurant: 2 years (Preferred)
• Team Leader (F&B): 2 years (Preferred)

Work Location: In person