Kerja Sepenuh Masa, Technical Account Manager - Cybersecurity di Multinational Company - Maukerja

Job Title - Technical Account Manager

Location - Singapore

Experience - 8+ years

Job Description -

Job Summary:

Own customer engagement, cybersecurity service delivery, and governance activities for strategic accounts. Act as the primary customer interface, ensuring successful delivery of security services, stakeholder management, risk mitigation, and continuous service improvement.

Key Responsibilities:

• Manage customer relationships and serve as the trusted advisor for cybersecurity programs.
• Govern cybersecurity service delivery, SLAs, KPIs, and compliance requirements.
• Coordinate with SOC, Incident Response, Vulnerability Management, and Security Operations teams.
• Lead service reviews, risk discussions, and executive stakeholder engagements.
• Drive customer satisfaction, issue resolution, and continual service improvement initiatives.

Requirements:

• 5+ years of experience in Technical Account Management, Cyber Security, or IT Service Delivery.
• Strong understanding of SOC, SIEM, Vulnerability Management, Incident Response, and Cyber Security Governance.
• Experience managing enterprise customers and executive stakeholders.
• CAT2 Clearance preferred; however, strong cybersecurity service delivery/TAM experience will be considered.
• Security certifications such as CISSP, CISM, Security+, or equivalent are advantageous.