A. Purchasing and Procurement Operations
- Manage and oversee all purchasing activities for the hotel, including food and beverage, housekeeping, guest amenities, front office, engineering, laundry, kitchen equipment, furniture, fixtures, operating supplies, and administrative requirements.
- Ensure all purchases are made based on approved purchase requisitions, established specifications, and authorized budgets.
- Obtain competitive quotations, prepare price comparisons, negotiate commercial terms, and recommend suppliers based on price, quality, reliability, and service.
- Ensure purchase orders are issued accurately and promptly, with proper approval and supporting documentation.
- Monitor outstanding orders and coordinate with suppliers and relevant departments to ensure timely delivery.
- Ensure purchased goods meet the hotel's quality requirements, brand standards, and operational specifications.
- Review emergency purchases and implement appropriate controls to minimize unnecessary urgent procurement.
- Maintain proper purchasing records and documentation for audit purposes.
B. Food and Beverage Procurement
- Coordinate closely with the Executive Chef, Executive Sous Chef, Director of Food and Beverage, and relevant kitchen and outlet teams to procure food and beverage products.
- Source fresh produce, meat, poultry, seafood, dairy products, dry goods, beverages, and other kitchen requirements.
- Ensure suppliers meet the hotel's requirements for freshness, quality, consistency, traceability, and food safety.
- Monitor market prices, seasonal availability, product substitutions, and supply conditions.
- Establish approved supplier lists for key food categories and identify alternative sources to minimize supply disruptions.
- Work with the receiving team and culinary department to ensure products comply with agreed specifications, quantities, quality, and delivery schedules.
- Coordinate with the Food Safety and Quality teams on supplier documentation, food handling requirements, and product traceability.
- Support halal procurement requirements where applicable to the hotel's certification, operations, and guest commitments.
C. Supplier Sourcing and Relationship Management
- Identify, evaluate, appoint, and maintain qualified suppliers, contractors, and service providers.
- Conduct supplier assessments covering price competitiveness, quality, delivery performance, financial reliability, food safety where relevant, and service support.
- Negotiate prices, payment terms, credit facilities, delivery schedules, rebates, warranties, and service agreements.
- Review supplier contracts and pricing arrangements periodically to ensure continued competitiveness.
- Develop strategic partnerships with reliable local and international suppliers.
- Maintain alternative suppliers for critical products and services.
- Conduct periodic supplier performance reviews and recommend corrective action, suspension, or replacement when necessary.
- Ensure suppliers comply with the hotel's ethical standards, confidentiality requirements, and applicable regulatory obligations.
D. Cost Control and Financial Management
- Develop and implement purchasing strategies to achieve sustainable cost savings without compromising product quality or guest experience.
- Monitor procurement expenditure against approved departmental and hotel budgets.
- Analyze price movements, historical purchasing data, consumption patterns, and market trends.
- Work closely with the Cost Controller and Finance Department to review food costs, beverage costs, operating expenses, and purchase price variances.
- Identify opportunities for supplier consolidation, contract negotiation, volume purchasing, and standardization of products.
- Evaluate the total cost of ownership, including transportation, duties, storage, maintenance, warranties, and after-sales service where applicable.
- Review unusual price increases, emergency purchases, and expenditure outside approved budgets.
- Prepare monthly reports on purchasing expenditure, cost savings, price variances, and procurement performance.
E. Inventory and Receiving Control
- Coordinate with the Receiving, Store, Cost Control, Kitchen, Housekeeping, and Engineering teams to maintain appropriate stock levels.
- Ensure purchasing decisions are aligned with inventory balances, consumption trends, occupancy forecasts, banquet bookings, and business demand.
- Monitor minimum and maximum stock levels, reorder points, lead times, and slow-moving or obsolete items.
- Minimize overstocking, wastage, expiry, stock shortages, and unnecessary storage costs.
- Ensure proper documentation and matching of purchase orders, delivery orders, invoices, and goods received notes.
- Investigate discrepancies involving quantities, quality, pricing, and unauthorized deliveries.
- Support regular stock counts and inventory reconciliation in coordination with Finance and Store personnel.
- Ensure appropriate controls are in place for high-value, perishable, and sensitive items.
F. Hotel Operations and Departmental Coordination
- Work closely with the Executive Committee and department heads to understand current and future procurement requirements.
- Coordinate with the Executive Chef and Food and Beverage Department on menus, banquets, weddings, conferences, events, and special functions.
- Support Housekeeping in sourcing guest amenities, linen, uniforms, cleaning materials, and other operating supplies.
- Coordinate with Engineering on spare parts, tools, maintenance materials, equipment, and contractor services.
- Support Rooms Division and Front Office requirements while maintaining the hotel's service and brand standards.
- Participate in budget planning, renovation projects, capital expenditure purchases, and hotel improvement projects.
- Ensure procurement activities support uninterrupted hotel operations and timely delivery of guest services.
G. Compliance, Ethics, and Internal Controls
- Ensure compliance with hotel procurement policies, delegated authority limits, approved budgets, and internal audit requirements.
- Maintain transparent supplier selection and quotation evaluation processes.
- Enforce segregation of duties between purchasing, receiving, inventory control, invoice processing, and payment functions.
- Prevent conflicts of interest, bribery, kickbacks, favoritism, unauthorized purchases, and fraudulent transactions.
- Ensure proper disclosure and management of any actual or potential supplier-related conflict of interest.
- Support internal and external audits and promptly implement agreed corrective actions.
- Ensure procurement practices comply with applicable Malaysian laws and regulations, including relevant tax, customs, food safety, and occupational safety requirements.
- Coordinate with Finance and the relevant compliance personnel to verify supplier registration, invoicing, and tax documentation as applicable.
H. Malaysian Regulatory and Hotel Standards
- Ensure relevant food suppliers meet applicable Malaysian food safety requirements, including the Food Act 1983 and Food Regulations 1985, where applicable.
- Verify relevant halal certification and product documentation when required by the hotel's halal certification, purchasing policy, or operating commitments.
- Ensure imported products are sourced through appropriate channels and comply with applicable import, customs, and permit requirements.
- Coordinate with Finance on applicable SST, e-Invoice, and other tax documentation requirements in accordance with current Malaysian rules.
- Ensure chemicals, cleaning products, engineering materials, and other controlled or hazardous supplies are procured with appropriate documentation and safety information.
- Support compliance with hotel brand standards, sustainability policies, responsible sourcing requirements, and environmental initiatives.
I. Team Leadership and Development
- Lead, supervise, and develop the purchasing team, including purchasing executives, buyers, and other assigned personnel.
- Establish clear duties, performance targets, and work procedures.
- Train staff in negotiation, sourcing, purchasing systems, documentation, ethics, and internal controls.
- Conduct performance reviews and identify opportunities for staff development.
- Promote accountability, teamwork, confidentiality, and professional conduct.
- Ensure adequate departmental coverage and effective communication with other hotel departments.
J. Reporting and Continuous Improvement
- Prepare monthly purchasing reports for the Director of Finance, Financial Controller, and General Manager.
- Monitor purchasing performance against agreed KPIs and annual targets.
- Maintain accurate procurement databases, supplier records, price lists, and contract registers.
- Identify opportunities to improve procurement processes, digitize purchasing workflows, and strengthen controls.
- Provide management with market intelligence, supplier risk assessments, cost forecasts, and recommendations.
- Support annual budget preparation and periodic business reviews.
Pay: RM5,500.00 - RM6,500.00 per month
Benefits:
- Additional leave
- Health insurance
- Meal provided
Work Location: In person