About the role
We are seeking a passionate and knowledgeable Retail Jewellery Sales Advisor to join the team at Niessing Asia Pacific Pte Ltd in Raffles City. This is a full-time position that plays an important role in deliver exceptional customer experiences and driving sales within our retail environment. As a Brand Ambassador, you will represent the Niessing brand and deliver a great experience to our customers. Your role also involves daily operational matters and working cross-functionally to achieve the best outcomes.
What You'll Do:
Brand Ambassador
Be well-groomed and professional at all times.
Share our brand story and product knowledge with customers.
Support store events and VIP activities.
Achieve Sales Target
Meet individual and team sales targets.
Encourage customers to explore more products.
Deliver Excellent Customer Service
Provide a warm, personalised, and luxury shopping experience.
Assist customers with enquiries, feedback, and after-sales support.
Build Customer Relationships
Welcome new customers and grow your client network.
Keep customer information updated.
Follow up with customers through calls, WhatsApp, or email.
Maintain Store Presentation
Keep the boutique clean and organised.
Ensure products are displayed beautifully at all times.
Support Stock & Operations
Assist with stock receiving, packing, and stock counts.
Use POS and CRM systems for daily transactions and customer records.
Work as a Team
Support colleagues and create a positive work environment.
Attend daily briefings.
What we're looking for
Friendly, confident, and customer-focused with good communication skills.
Sales-driven and motivated to achieve sales targets.
Responsible, trustworthy, and attentive to details, especially when handling luxury products.
Positive attitude, willingness to learn, and able to work well in a team.
Singaporeans and Permanent Residents preferred.