Kerja Sepenuh Masa Senior Account Management Lead, Gaji tinggi SGD 17,500 di AMADEUS GDS SINGAPORE PTE. LTD. West Region (Singapore) - Maukerja

Summary of the Role

As an Senior Manager, Account Management , Airlines you will be responsible for acquiring new airline customers, upselling and cross selling in existing customers, developing a long term strategy or business growth and managing and expanding existing partnerships. The territory of focus is the South East Asia countries. You will be seen as a trusted advisor and key contact by customers and partners in the territory and will serve as a voice of the customer within Amadeus. In this regards your responsibility will be ensuring service excellence, identifying growth opportunities, and contributing to collaborative, cross-functional success across business lines, business functions and within the travel domain

In This Role You will/ Your Main Responsibilities

• Build and maintain strong, trust-based relationships with stakeholders across airline clients and internal teams in order to fully position the value of Amadeus to the travel industry

• Identify and pursue new business opportunities through outreach, solution presentations, and contract negotiations.

• Manage existing client accounts to ensure satisfaction, alignment with agreements, and high-quality service delivery.

• Lead or support commercial and operational projects that deliver measurable value to clients.

• Represent client perspectives internally, ensuring their needs and priorities are addressed.

• Maintain accurate records in CRM systems and ensure timely, accurate billing and collections.

• Review and approve proposals, RFP responses, and delivery plans in collaboration with internal teams.

• The core objectives of this role are meeting target contract values, achieving revenue objectives through invoicing and collection, ensuring satisfied customers who can become internal/external promoters.

About the Ideal Candidate

• 12+ years of Sales and Account Management experience and has deep functional, operational and technical knowledge in aviation or airlines.

• Understands industry trends, business practices, geographical/cultural nuances and uses data to inform strategic decisions.

• Demonstrates autonomy, initiative, and the ability to lead collaborative efforts.

• Skilled in relationship-building, stakeholder management, communication, and client advocacy.

• Proficient in CRM tools and experienced in managing complex sales and service cycles.

• Motivated, goal-oriented, and committed to continuous learning and innovation.