jobs in Randstad Malaysia

Kerja Sepenuh Masa, Cloud Operations Lead di Randstad Malaysia Federal Territory - Maukerja

KL City, Federal Territory

Kongsi
Simpan

Lokasi Kerja

  • Kuala Lumpur Federal Territory Malaysia

Penerangan Kerja

Tanggungjawab

About the Company

  • Industry Presence: A global provider of business and financial software operating across more than 100 countries.
  • Corporate Culture: Blends the agility, pace, and energy of a start-up with the scale, resources, and stability of an established multinational.
  • Values & Sustainability: Focuses on corporate social responsibility through paper reduction, minimized travel, community volunteering, and an inclusive culture where ideas are judged on merit.


Job Scope

  • Team Leadership: Manage the local Cloud Operations team(s) covering both Infrastructure Operations (cloud provisioning, deployments, platform availability) and Application Operations (monitoring, configuration, performance optimization).
  • Global Coordination: Collaborate closely with peer Cloud Operations Managers across multiple time zones to align priorities and oversee incident and problem resolution.
  • General & People Management: Drive day-to-day general management and people leadership, including hiring, conducting performance reviews, managing exits, and establishing team-wide operational standards.
  • Platform Reliability: Maintain continuous availability, security, stability, and performance for 25+ customer-facing SaaS and cloud-hosted workloads across Microsoft Azure and AWS.
  • Architecture Governance: Partner directly with the Cloud Architect to review, validate, and execute architectural decisions across the hosting landscape.
  • Operational Frameworks: Help design and implement operational processes to support availability outside regular business hours as the platform scales.


Requirements

  • Operational Leadership: Proven background managing Infrastructure Operations, Application Operations, or Technical Application Management teams within cloud environments.

  • People & General Management: Demonstrated experience handling end-to-end people management, including talent acquisition, hiring, performance reviews, disciplinary actions or exits, and establishing team operational standards.

  • Cloud Platform Knowledge: Solid technical understanding of Microsoft Azure and/or AWS services, hosting patterns, logging, monitoring, and availability management.

  • Tooling Proficiency: Hands-on operational experience with observability and monitoring tools such as Azure Monitor, Application Insights, and AWS CloudWatch.

  • Cross-Regional Collaboration: Demonstrated capability to coordinate and communicate effectively across international borders, distributed teams, and varying time zones.

  • Operational Execution: Ability to translate functional business needs into structured technical tasks, supported by a strong drive toward automation and continuous operational improvement

Peringatan Penting

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