Kerja Sepenuh Masa Senior Business Associate (Patient Service Lead), Gaji tinggi SGD 2,800 di SMILEPOINT DENTAL CENTRE PTE. LTD. Central Region (Singapore) - Maukerja

Lead the patient experience at an established dental group. You set the standard at the front desk, guide the team, and keep daily operations on track — on fixed day hours.

Work schedule: 5-day work week on a rotating shift, including at least one weekend day. Two rest days every week. Day shifts 8:30am to 6:15pm. No night shifts. Clinics closed on public holidays.

What you'll do

•  Hold the standard of front-line patient service

•  Guide and train front-desk team members; allocate duties and cover gaps

•  Handle escalations and service recovery

•  Oversee accurate payments, end-of-day settlement and timely claims

•  Carry out the administrative work behind daily clinic operations (reports, records, supplies, coordination)

What we'relooking for

•  Prior front-desk or patient-service experience, ideallyin a clinic or healthcare setting

•  Experience guiding or training a team

•  Able to perform all core front-desk duties well: patient booking, payments, insurance claims (CHAS, Medisave, insurance) and patient correspondence

•  Strong written and spoken communication; a local diploma or equivalent (required)

•  Rotating roster including one weekend day

Why join us

•  $2,800-$3,400, based on supervisory experience

•  5-day week, two rest days, day shifts only, no nights, all public holidays off

•  CPF, outpatient insurance, paid leave, leadership incentives

•  Clinician-led, not investor-owned. Three clinics operating since 2005.