- Woodlands North Region (Singapore) Singapore
Kerja Sepenuh Masa Business Applications Analyst, Gaji tinggi SGD 4,500 di DENZAI HUATIONG LOGISTICS PTE. LTD. North Region (Singapore) - Maukerja
Business Applications Analyst
DENZAI HUATIONG LOGISTICS PTE. LTD.
Kongsi
Simpan
Lokasi Kerja
Penerangan Kerja
Tanggungjawab
Job Description
analyzing current system processes
designing functional requirements
developing work schedules to ensure applications operate within set timelines
providing system training and first-level application support to users
system monitoring and reporting aimed at process improvements to enhance operational availability and reliability
Diagnosing and troubleshooting IT issues through root cause analysis
Tracking problem statuses and updating users on incident progress
The analyst must maintain technical procedures and documentation
Collaborate with cross-functional teams to resolve incidents promptly
Create and maintain system and operational documentation, including Knowledge Based Articles for the Level 1 Help Desk.
Skills & Requirements
Bachelor’s Degree or Diploma in Computer Science or a related field.
2 Years experience in application support and implementation with proven skills in problem-solving and ticket management using IT service management tools
Fluent in English (reading, writing, and speaking) and holds an A Experience managing external vendor escalation and performance preferred.
Effective communication skills are essential for interacting with both technical teams and end users
Strong sense of teamwork, integrity, self-motivation, a positive attitude
Innovative approach to problem-solving
Good knowledge of application design principles, design patterns, and software development life cycles (SDLC).
Additional skills include
Experience with Microsoft platforms such as Power BI, SharePoint, PowerApps, and SQL Server
Experience in project management, user acceptance testing (UAT), and software deployment
analyzing current system processes
designing functional requirements
developing work schedules to ensure applications operate within set timelines
providing system training and first-level application support to users
system monitoring and reporting aimed at process improvements to enhance operational availability and reliability
Diagnosing and troubleshooting IT issues through root cause analysis
Tracking problem statuses and updating users on incident progress
The analyst must maintain technical procedures and documentation
Collaborate with cross-functional teams to resolve incidents promptly
Create and maintain system and operational documentation, including Knowledge Based Articles for the Level 1 Help Desk.
Skills & Requirements
Bachelor’s Degree or Diploma in Computer Science or a related field.
2 Years experience in application support and implementation with proven skills in problem-solving and ticket management using IT service management tools
Fluent in English (reading, writing, and speaking) and holds an A Experience managing external vendor escalation and performance preferred.
Effective communication skills are essential for interacting with both technical teams and end users
Strong sense of teamwork, integrity, self-motivation, a positive attitude
Innovative approach to problem-solving
Good knowledge of application design principles, design patterns, and software development life cycles (SDLC).
Additional skills include
Experience with Microsoft platforms such as Power BI, SharePoint, PowerApps, and SQL Server
Experience in project management, user acceptance testing (UAT), and software deployment
Peringatan Penting
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