Kerja Sepenuh Masa Shipping Assistant, Gaji tinggi MYR 3,000 di Euro Arcade Selangor - Maukerja

Euro Arcade Sdn. Bhd. is an importer, exporter, and distributor of premium FMCG products including snacks, confectionery, beverages, and frozen foods, headquartered in Petaling Jaya.

We are seeking a Shipping Assistant to support our Exports Team in the day-to-day movement of goods, primarily on the export side with some inbound support. The role covers documentation, coordination with freight forwarders and shipping lines, shipment tracking, exception handling, trade certifications, and customer follow-up on shipping documents.

The successful candidate will be an experienced, detail-focused shipping professional who takes initiative, follows through, and communicates confidently with forwarders, customers, and internal teams. They will be a trusted operational partner to the Shipping Coordinator and a reliable point of contact throughout the shipping lifecycle.

Key Responsibilities

Prepare shipping documents (Bills of Lading, invoices, packing lists, delivery orders, and related paperwork) for outbound and inbound shipments; verify quantities and product details before shipment.

Coordinate with freight forwarders and shipping lines on routine bookings, cut-off times, and vessel schedules; escalate complex or high-value shipments to the Shipping Coordinator.

Arrange required trade documentation including Certificates of Origin (MITI, MICCI), halal certificates, health certificates, and phytosanitary certificates through the relevant Malaysian authorities.

Track shipments in transit and provide proactive ETA updates to sales, customers, and internal teams; monitor container return and follow up to avoid demurrage charges.

Manage first-line resolution of shipment exceptions (delays, port holds, missing documents); escalate anything requiring senior input.

Receive, check, and file supplier shipping documents for inbound shipments; inform the Singapore warehouse of incoming goods.

Send export shipping documents to customers; follow up to confirm receipt and resolve documentation queries so customers can clear shipments smoothly at destination.

Maintain shipping registers and trackers in Excel (shipment status, container register, document tracker, and others as required); keep them current and accurate.

Prepare weekly and monthly shipping reports for the Shipping Coordinator and the wider Exports Team.

Maintain shipping records and filing systems, both physical and digital, ensuring documents are current, accessible, and secure.

Handle ad hoc tasks as required by the Shipping Coordinator or Head of Exports.

Requirements

Diploma or Degree in Logistics, Supply Chain, International Trade, Business Administration, or a related field.

3 to 5 years of hands-on shipping experience in a trading, distribution, or FMCG environment, covering both exports and imports.

Solid understanding of shipping documentation (Bills of Lading, invoices, packing lists, Certificates of Origin) and Malaysian trade certification processes (MITI, MICCI, halal, health, phytosanitary).

Working knowledge of Incoterms and freight forwarder / shipping line processes.

Practical experience tracking shipments and managing first-line exceptions with forwarders and shipping lines.

Strong Microsoft Word and Excel skills, including tables, pivot tables, and formulas for shipping registers and trackers.

Excellent attention to detail and disciplined approach to document accuracy; comfortable cross-checking work.

Strong follow-up and communication skills, both with internal teams and external parties (customers, forwarders, shipping lines).

Asks questions and pushes back when things do not look right, rather than accepting information at face value.

Takes initiative and follows through on issues to closure; does not leave loose ends.

Excellent written and spoken English.

How to Apply

Interested candidates are invited to submit their CV and a brief cover letter. Only shortlisted candidates will be contacted.

Pay: RM2,500.00 - RM3,000.00 per month

Benefits:

• Professional development

Application Question(s):

• What is your current notice period?
• What is your current monthly salary?

Education:

• Diploma/Advanced Diploma (Required)

Experience:

• Logistics and shipping: 3 years (Preferred)

Language:

• English (Required)

Location:

• Petaling Jaya (Preferred)

Work Location: In person