Kerja Sepenuh Masa, Account Manager di Choco Up - Maukerja

Choco Up is Asia-Pacific’s premier technology and financial services platform, pioneering zero-equity growth financing and intelligent business solutions for digital merchants and SMEs.

Recognized by CNBC, Tech in Asia and Statista as one of the Top Fintech Companies in Alternative Financing, Choco Up uses data analytics and machine intelligence to automate non-dilutive funding, allowing businesses to scale without giving up equity.

Operating across Hong Kong, Singapore and Australia, we provide a complete growth ecosystem of strategic capital, real-time analytics, and global payment solutions.

As our client base and partner network grow, this is a new role and part of our expansion plan in Singapore. Your job is to give partners a fast, reliable experience, guide their clients smoothly from introduction to funding, and keep partners coming back with more deals. This role reports to our Sales Manager and works closely with our Credit & Risk and Finance team.

How you will make an impact:

• Manage your partner portfolio. Manage and grow a portfolio of broker and referral partners, acting as the main point of contact for each of your assigned partners.
• Understand their clients’ needs. Work closely with brokers and partners to understand their clients’ funding needs and identify suitable financing solutions.
• Guide clients to funding. Take SME clients through the financing journey, from introduction to disbursement, with clarity and professionalism.
• Keep deals moving. Follow up promptly and coordinate with Operations, Risk and Credit so that every deal progresses smoothly.
• Keep records accurate. Maintain up-to-date CRM records and pipeline updates.
• Grow repeat business. Identify opportunities to deepen partner engagement and increase repeat deal flow.
• Support new partner outreach. Help expand the partner network through selective outreach (approximately 15–20% of the role).

What you'll bring:

• At least 2 years in an account management, partnership or similar client-facing role, preferably at an unsecured lending firm, fintech lender or alternative financing provider.
• Knowledge of trade finance and/or supply chain finance.
• Experience in a fast-paced, growth-stage or startup environment.
• Well organised and able to manage many accounts at once, with the discipline to keep CRM records accurate.
• Strong communication and relationship-building skills, with the ability to explain financing products clearly to partners and business owners.