Kerja Sepenuh Masa Land Transport Customer Service Executive, Gaji tinggi MYR 3,000 di MK Global Auto Resources Pulau Pinang - Maukerja

• Handle customer inquiries regarding land transportation, shipment status, and delivery schedules.
• Coordinate delivery activities with the operations team, drivers, and relevant parties.
• Monitor shipment progress and ensure timely deliveries.
• Update shipment information in the system and ensure data accuracy.
• Prepare and verify shipping documents, including Delivery Orders (DO) and Proof of Delivery (POD).
• Handle customer complaints and resolve delivery-related issues promptly.
• Provide customers with regular updates on shipment status.
• Follow up on delayed shipments, missing or damaged goods, and other operational issues.
• Prepare shipment reports and customer service-related documentation.
• Liaise with internal departments to ensure smooth transportation operations.
• Ensure all activities comply with company policies and Standard Operating Procedures (SOPs).
• Minimum Diploma in Logistics, Business Administration, or a related field is an advantage.
• Experience in customer service, logistics, land transportation, or freight forwarding is preferred.
• Good communication skills in English and Bahasa Malaysia.
• Proficient in Microsoft Excel, Word, and logistics-related systems.
• Knowledge of Transportation Management Systems (TMS), Warehouse Management Systems (WMS), or SAP is an advantage.
• Strong problem-solving, time management, and organizational skills.
• Able to multitask and work under pressure in a fast-paced environment.
• Detail-oriented, responsible, and able to work independently as well as in a team.

Pay: RM1,700.00 - RM3,000.00 per month

Benefits:

• Opportunities for promotion
• Professional development

Work Location: In person