Kerja Sepenuh Masa, Business Process Analyst di ETeam - Maukerja

Business Systems Mgmt

Job Description

Position Summary

Support the development, configuration, testing, and deployment of EHS and Sustainability (EHSS) digital solutions that improve business processes, user experience, data accessibility, and operational effectiveness.

The role partners with EHSS program managers, business stakeholders, data specialists, and systems leads to rapidly prototype, configure, test, and sustain business-facing digital solutions using approved enterprise platforms and tools.

The role does not own enterprise architecture, software engineering, production platform operations, or enterprise AI development.

Key Responsibilities

Digital Solution Delivery

• Configure and support EHSS digital solutions using approved enterprise tools and platforms.
• Develop prototypes and minimum viable solutions that address business needs and user pain points.
• Support enhancement requests and sustainment activities for existing solutions.
• Assist with deployment preparation and user acceptance testing.

Workflow Enablement

• Configure workflow automations and business process solutions.
• Support implementation of redesigned workflows developed through process transformation initiatives.
• Partner with business stakeholders to validate workflow effectiveness.
• Ensure solutions align with approved business processes and governance requirements.

Business Solution Support

• Translate documented business requirements into working solution prototypes.
• Support backlog refinement and solution planning activities.
• Assist with defect investigation and resolution.
• Maintain solution documentation and configuration records.

User Adoption & Enablement

• Support user testing and feedback collection.
• Assist with training material preparation.
• Support rollout and early-life adoption activities.
• Gather insights to support solution improvements.

Continuous Improvement

• Identify opportunities to simplify, standardize, and improve digital experiences.
• Recommend reusable solution patterns where appropriate.
• Partner with global EHSS systems team and SMEs to ensure solutions align with data, systems, and business requirements.

Qualifications and Requirements

Education

• Bachelor's degree in Information Systems, Engineering, Computer Science, Business, Operations, or related field.

Required Experience

• 3-5 years experience supporting digital solutions, workflow tools, low-code platforms, business applications, or process automation initiatives.
• Experience translating business requirements into working solutions.
• Experience supporting testing, deployment, and sustainment activities.
• Experience working with business stakeholders and cross-functional teams.

Preferred Experience

• Manufacturing or semiconductor industry experience.
• Experience supporting EHSS, Operations, Quality, Supply Chain, Engineering, or enterprise business functions.
• Experience working with enterprise platforms and workflow solutions.

Critical Skillsets

Must Have

Business Requirements Interpretation

Workflow Configuration

Low-Code Development

Power Platform

Power Automate

Power Apps

User Acceptance Testing

Problem Solving

Documentation

Stakeholder Communication

Preferred

Copilot Studio

Experience configuring and testing conversational copilots, workflow assistants or AI-enabled business solutions using low-code platforms

Familiarity with prompt design, testing and workflow orchestration concepts

SQL fundamentals

Process automation

Dashboard development

API integration awareness

Basic Python scripting familarity

Change management support

Need SPR & Citizens only

Drop your resume to *************

whatsApp -+*************