jobs in Agensi Pekerjaan TalentConsult Sdn Bhd

Kerja Sepenuh Masa Customer Service Representative, Gaji tinggi MYR 5,000 di Agensi Pekerjaan TalentConsult WP Kuala Lumpur - Maukerja

Customer Service Representative jobs

Customer Service Representative

Agensi Pekerjaan TalentConsult Sdn Bhd

Agensi Pekerjaan TalentConsult Sdn Bhd is top company
MYR3,900 - MYR5,000 Sebulan

Sepenuh Masa

Bandar Kuala Lumpur, WP Kuala Lumpur

Jadilah pemohon terawal!
Posted 2 hours ago • Closing 14 Jun 2027
Jadilah pemohon terawal!
Kongsi
Simpan

Lokasi Kerja

  • Jalan Raja Bandar Kuala Lumpur WP Kuala Lumpur Malaysia 50480

Penerangan Kerja

Kelayakan

  • Minimum SPM qualification

  • Diploma / Degree holders are welcome to apply

  • Minimum 2 years of customer service experience

  • Good verbal and written communication skills in Mandarin and English

  • Experience in fintech, digital payments or banking is an advantage

  • Good problem-solving and interpersonal skills

  • Responsible, patient and customer-oriented

  • Able to work on a 24/7 rotational shift schedule

Tanggungjawab

  • Handle transaction disputes, chargebacks, refunds, and related cases.

  • Follow up with merchants and payment partners on outstanding cases.

  • Assist with daily transaction and settlement reconciliation.

  • Check and investigate failed, pending, or abnormal transactions.

  • Prepare and maintain daily operational reports.

  • Ensure dispute cases and supporting documents are submitted within the required timelines.

  • Respond to merchant enquiries regarding transactions, settlements, and disputes.

  • Escalate unusual transactions or operational issues to the relevant team.

Manfaat

  • Annual Leave
  • Medical and Hospitalisation Leave
  • SOCSO
  • EPF
  • Medical Insurance
  • Training Provided
  • Allowance Provided
  • Overtime Pay
  • 5 Working Days

Bagaimana ke syarikat ini dengan pengangkutan awam?

Bandar Kuala Lumpur

Pengangkutan Awam Berdekatan

All LRT MRT KTM Monorail

  • LRT - MASJID JAMEK

    0.5 km

  • LRT - PLAZA RAKYAT

    0.7 km

  • LRT - DANG WANGI

    0.8 km

  • MRL - BUKIT NANAS

    0.8 km

  • MRT - MERDEKA

    0.9 km

  • LRT - BANDARAYA

    0.9 km

  • KTM - BANK NEGARA

    1.0 km

  • MRL - MEDAN TUANKU

    1.0 km

  • MRT - PASAR SENI

    1.1 km

  • LRT - PASAR SENI

    1.1 km

  • MRL - RAJA CHULAN

    1.1 km

  • MRT - BUKIT BINTANG

    1.2 km

  • MRL - BUKIT BINTANG

    1.2 km

  • MRL - HANG TUAH

    1.2 km

  • MRL - IMBI

    1.3 km

Peringatan Penting

Jangan pernah kongsikan maklumat bank atau kad kredit anda semasa memohon pekerjaan. Elakkan membuat sebarang pembayaran atau mengisi survey yang tidak berkaitan. Jika ada yang mencurigakan, sila laporkan iklan pekerjaan ini segera.

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