Kerja Sepenuh Masa Operations Manager, Gaji tinggi SGD 12,000 di VT RECRUIT PTE. LTD. Southeast (Singapore) - Maukerja

Key Responsibilities:

• Operational Leadership: Oversee daily multi-outlet operations, ensuring high standards of team efficiency, customer service, and standard operating procedure (SOP) compliance.
• Performance & KPI Management: Lead, mentor, and monitor outlet teams to achieve corporate sales targets and operational KPIs. Implement strategic improvements based on performance data.
• Sales & Marketing Strategy: Formulate and execute impactful sales strategies, promotions, and market positioning plans to boost performance and drive revenue growth.
• People & HR Management: Manage staff rostering, scheduling, leaves, performance evaluations, and team talent development across locations.
• Training & Coaching: Conduct regular training sessions to enhance team members' sales techniques, product knowledge, and service quality.
• Client Relationship & Quality Control: Establish customer loyalty programs to improve client retention. Step in to resolve complex customer issues and handle escalations professionally.
• Management Reporting: Analyze monthly sales data, KPIs, and operational challenges to present comprehensive performance reports and strategic updates to senior management.

Job Requirements

• Education: Minimum of a recognized Bachelor’s Degree in Business Administration, Management, or a related discipline.
• Experience: At least 5 years of proven management experience.
• Multi-Outlet Operations: Demonstrated track record in managing multi-outlet operations is highly preferred.
• Strategic Capability: Strong proficiency in developing sales strategies, driving performance metrics, and conducting data-driven business analysis.
• Strong communication and interpersonal skills.
• Work Adaptability: Strong leadership capabilities, self-motivated, detail-oriented, and able to perform effectively under pressure within a fast-paced environment.
• Working Hours: Willing to work on a flexible shift roster according to outlet retail hours, covering 5 to 6 days per week (including weekends and Public Holidays).

At VT Recruit Pte Ltd, we are dedicated to connecting talented

individuals with their dream careers and helping companies build

exceptional teams. As a leading employment agency, we

specialize in matching qualified candidates with job opportunities

across various industries. With our deep understanding of the job

market and extensive network of top-notch professionals, we

strive to deliver personalized and efficient recruitment solutions.

Our team of experienced recruiters is committed to providing

exceptional service, guiding both candidates and clients through

the hiring process with expertise and care. Whether you're

seeking the perfect candidate or the ideal job opportunity, trust

VT Recruit to be your trusted partner in achieving your

employment goals.