Kerja Sepenuh Masa, CRM Engineer di MindGraph - Maukerja

Open to Singaporeans, SPR, and EP candidates. Anyone from the Philippines, Indonesia, and Malaysia who are willing to relocate to SG can be considered too.

Job Description:

• Develop, configure, customise, maintain and support Microsoft Dynamics 365 CRM/Customer Engagement (CE) applications.
• Translate functional and technical specifications into high-quality code and technical solutions.
• Configure CRM entities, workflows, business processes, forms, views, dashboards, web resources and security roles.
• Develop and customise CRM plugins, workflows, integrations and user interface components.
• Manage CRM solution files, configuration changes, deployments and environment migrations.
• Develop and maintain integrations with third-party applications and systems.
• Perform unit testing and support integration testing, system testing and User Acceptance Testing (UAT).
• Troubleshoot technical issues, investigate defects and implement corrective solutions.
• Prepare and maintain technical documentation and implementation records.
• Collaborate with business analysts and solution architects to analyse requirements and design technical solutions.
• Participate in requirements gathering, code reviews and technical design discussions.
• Ensure solutions comply with security standards and organisational policies.
• Provide ongoing application maintenance, enhancements and production support.

Requirements:

• Minimum 3 years of experience developing, implementing or supporting Microsoft Dynamics 365 CRM/CE or Microsoft Dynamics CRM 2016/2015.
• Hands-on experience with Dynamics CRM configuration, customisation, workflows, plugins and business processes, preferably Dynamics CRM 2013 or later.
• Experience with Microsoft CRM SDK, C# plugins, custom workflow activities and web services.
• Knowledge of Microsoft Power Apps, Power Automate (Microsoft Flow) and Power BI.
• Experience with SQL Server, SSIS, relational databases and data integration.
• Proficiency in C#, ASP.NET, JavaScript, HTML and XML.
• Experience with CRM web resources, dashboards, reporting, security models and solution management.
• Understanding of the Software Development Life Cycle (SDLC), software testing and deployment processes.
• Strong analytical, troubleshooting and problem-solving skills.
• Good communication, time management and stakeholder collaboration skills.
• Customer-focused mindset with the ability to work independently and as part of a team.
• Degree in Information Technology, Computer Science or a related field, or equivalent qualifications.
• Willingness to travel when required.