- Mid Valley City Bandar Kuala Lumpur WP Kuala Lumpur Malaysia 58000

Working Location
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Requirements
Minimum 1–2 years of experience in F&B or hospitality service.
Strong communication and problem-solving skills.
Energetic, positive, and customer-oriented attitude.
Able to lead a small team and maintain discipline during busy hours.
Responsibilities
Shift Operations Management – Supervise front-line team during shifts to ensure smooth guest flow, service quality, and floor coverage.
Guest Service & Issue Handling – Address guest feedback promptly and escalate issues as necessary to maintain satisfaction.
Order & Presentation Accuracy – Ensure correct order fulfillment, cleanliness, and consistent product presentation.
Team Support & Development – Assist in training, onboarding, and guiding new crew members.
Compliance & Financial Duties – Uphold hygiene and safety standards, and manage shift-end cash handling, reporting, and handovers.
Benefits
LRT - MASJID JAMEK
0.5 km
LRT - PLAZA RAKYAT
0.7 km
LRT - DANG WANGI
0.8 km
MRL - BUKIT NANAS
0.8 km
MRT - MERDEKA
0.9 km
LRT - BANDARAYA
0.9 km
KTM - BANK NEGARA
1.0 km
MRL - MEDAN TUANKU
1.0 km
MRT - PASAR SENI
1.1 km
LRT - PASAR SENI
1.1 km
MRL - RAJA CHULAN
1.1 km
MRT - BUKIT BINTANG
1.2 km
MRL - BUKIT BINTANG
1.2 km
MRL - HANG TUAH
1.2 km
MRL - IMBI
1.3 km
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