- Lebuh Bandar Utama Petaling Jaya Selangor Malaysia 47800
Kerja Sepenuh Masa Japanese Customer Service Representative, Gaji tinggi MYR 13,000 di Agensi Pekerjaan Asia Recruit Selangor - Maukerja
MYR9,000 - MYR13,000 Sebulan
Kurang dari 10 pemohon. Anda mempunyai peluang yang tinggi!
Posted
2 months ago • Closing
16 Aug 2027
Kurang dari 10 pemohon. Anda mempunyai peluang yang tinggi!
Kongsi
Simpan
Lokasi Kerja
Penerangan Kerja
Kelayakan
Fluent in Japanese & English
Support Japanese Market
2+ years’ Customer Service experience; call centre/Customer Success preferred
Acoustics/Hi-Fi industry experience preferred
Knowledge of Hi-Fi, acoustics & wireless products is a plus
Customer-focused with strong communication & problem-solving skills
Microsoft Excel, PowerPoint & Word proficiency required
Salesforce, SAP or SaaS experience is a plus
Min Diploma
Tanggungjawab
Provide pre- & post-sales customer support via phone, email & live chat
Handle product enquiries, troubleshooting & issue resolution
Support eCommerce orders, after-sales service & D2C requests
Coordinate RMAs, parts, service requests & follow-ups with internal/external parties
Ensure compliance with company policies, service standards & data privacy
Provide customer feedback to improve Customer Success processes
Perform ad-hoc duties as assigned
Manfaat
- EPF SOCSO
- Annual Leave
- EPF
- SOCSO
- EIS
- Overtime Pay
- Allowance Provided
- Training Provided
- 5 Working Days
- Performance Bonus
- Annual Bonus
- Medical and Hospitalisation Leave
- Medical Insurance
Bagaimana ke syarikat ini dengan pengangkutan awam?
Petaling Jaya
Pengangkutan Awam Berdekatan
TAMAN JAYA
0.3 km
ASIA JAYA
1.1 km
UNIVERSITI
2.0 km
Peringatan Penting
Jangan pernah kongsikan maklumat bank atau kad kredit anda semasa memohon pekerjaan. Elakkan membuat sebarang pembayaran atau mengisi survey yang tidak berkaitan. Jika ada yang mencurigakan, sila laporkan iklan pekerjaan ini segera.
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