jobs in Kalowave Technology Sdn Bhd

Kerja Sepenuh Masa Customer Success Specialist (Mandarin Speaking), Gaji tinggi MYR 5,000 + Pampasan Tambahan di Kalowave Technology Selangor - Maukerja

Customer Success Specialist (Mandarin Speaking) jobs

Customer Success Specialist (Mandarin Speaking)

Kalowave Technology Sdn Bhd

Kalowave Technology Sdn Bhd is top company
MYR3,000 - MYR5,000 Sebulan
Komisen: MYR1 - MYR10,000 Sebulan
Bonus: MYR100 - MYR500 Sebulan

Sepenuh Masa

Puchong, Selangor

Jadilah pemohon terawal!
Posted an hour ago • Closing 21 Oct 2026
Jadilah pemohon terawal!
Kongsi
Simpan

Lokasi Kerja

  • Persiaran Puteri Puchong Selangor Malaysia 47100

Penerangan Kerja

Kelayakan

  • >1–2 years experience in sales, telemarketing, customer success, key account manager or related roles

  • Strong communication skills (English, Mandarin is required.)

  • Comfortable speaking with customers via phone and messaging

  • Goal-driven and motivated by performance / conversion targets

  • Able to handle rejection and maintain a positive attitude

  • Fast learner with interest in e-commerce / TikTok / digital tools

  • Experience in SaaS, TikTok Shop, e-commerce, or Digital Subscription is a plus

Tanggungjawab

  1. Engage with inbound leads from marketing channels (no cold leads)

  2. Understand users’ needs (TikTok sellers, creators, agencies) and guide them on how Kalodata can help. Conduct product walkthroughs / demos to showcase Kalodata’s value

  3. Convert users into paying customers through:

    • Calls (telesales)

    • WhatsApp / messaging

    • Zoom demos / product walkthroughs

    • Follow-ups and nurturing

    • Face 2 Face

  4. Educate users on product value and use cases to increase conversion rate

  5. Handle objections and build trust with potential customers. Maintain relationships with users to improve retention and renewal

  6. Track user journey from lead → activation → payment

  7. Work closely with marketing to improve lead quality and conversion strategy

  8. Provide feedback on user behavior, Track and report user feedback, objections, and insights

  9. Handle basic customer inquiries and provide timely support

Manfaat

  • Free Gym
  • Free Sauna
  • Free Afternoon Tea
  • Fast Growing Industry
  • EPF
  • SOCSO
  • BONUS
  • COMMISSION

Bagaimana ke syarikat ini dengan pengangkutan awam?

Puchong

Pengangkutan Awam Berdekatan

LRT

  • IOI PUCHONG JAYA

    0.5 km

  • PUSAT BANDAR PUCHONG

    1.2 km

Peringatan Penting

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