Roles & Responsibilities
Review and process documentation with a
high level of accuracy and attention to detail
Maintain well-organised online filing systems for easy retrieval and compliance purposes
Manage email correspondence in a timely and professional manner
Coordinate appointments and follow up on client matters
Support preparation and submission of documentation in accordance with regulatory requirements
Respond to client enquiries (e.g. WhatsApp, email) promptly and professionally, ensuring timely follow-ups
Provide general administrative and personal support, and handle ad-hoc duties as assigned
Able to complete tasks with minimal errors and strong attention to detail
Able to manage and complete tasks within stipulated timelines
Proactive and takes initiative to follow up on pending matters without constant supervision