Kerja Sepenuh Masa Business Development and Marketing Executive - Adventure Resort, Gaji tinggi MYR 6,354.85 di Xscape Selangor - Maukerja

1. Sales & Revenue Generation

• Develop and execute monthly and annual sales plans to achieve occupancy and revenue targets.
• Generate room bookings through direct sales, corporate accounts, travel agents, tour operators, online channels, and group bookings.
• Identify new business opportunities and potential customer segments.
• Conduct sales calls, client visits, presentations, and property tours.
• Develop packages combining accommodation with adventure activities, meals, team building, and other resort experiences.
• Follow up on enquiries, quotations, proposals, and leads to convert them into confirmed bookings.
• Maintain good relationships with existing clients and encourage repeat business.

2. Corporate, Group & Event Sales

• Develop the corporate, school, university, government, association, and group market.
• Promote the resort for team-building programmes, company retreats, family days, workshops, meetings, and private events.
• Work with the operations team to prepare suitable packages and quotations.
• Coordinate with clients from initial enquiry through to confirmation and post-event follow-up.

3. Travel Trade & Partnership Development

• Establish relationships with travel agencies, tour operators, destination management companies, activity operators, and local tourism businesses.
• Develop referral and partnership programmes to generate additional bookings.
• Explore opportunities with domestic and international travel markets.
• Attend relevant tourism, travel, and business networking events when required.

4. Digital Marketing

• Plan and manage the resort's social media marketing activities.
• Create or coordinate content for Facebook, Instagram, TikTok, Google Business Profile, and other relevant platforms.
• Promote resort rooms, adventure activities, packages, events, promotions, and seasonal offers.
• Work with designers, photographers, videographers, or agencies when required.
• Monitor online reviews and coordinate appropriate responses with management.

5. Online Sales & Promotions

• Monitor online booking channels and identify opportunities to improve direct bookings.
• Coordinate promotions across the resort website, online travel agencies, social media, and other sales channels.
• Work with management to develop seasonal promotions and special packages.
• Monitor competitor pricing, promotions, packages, and market activities.

6. Marketing Campaigns

• Plan and execute campaigns to increase awareness and bookings during low-occupancy periods.
• Develop targeted campaigns for families, couples, corporate groups, schools, adventure travellers, and other relevant segments.
• Measure the results of marketing campaigns and recommend improvements.

7. Sales Administration & Reporting

• Maintain an updated sales pipeline and database of clients and business partners.
• Prepare weekly and monthly sales reports.
• Track enquiries, conversion rates, room nights, revenue, group bookings, and sales activities.
• Monitor sales performance against agreed targets.
• Provide management with market feedback, customer feedback, and new business opportunities.

8. Internal Coordination

• Work closely with Front Office, Reservations, Operations, F&B, Adventure Activities, and Finance.
• Ensure sales promises and packages can be delivered operationally.
• Communicate confirmed bookings and special client requirements clearly to the relevant departments.
• Support the resort management team in achieving overall revenue and occupancy objectives.

Key Performance Indicators (KPIs)

• Monthly room revenue
• Occupancy generated through sales activities
• Number of room nights generated
• Corporate and group bookings
• Adventure activity/package revenue
• Event and team-building revenue
• New corporate/travel-agent accounts
• Repeat customer and referral business
• Direct booking growth
• Sales conversion rate
• Marketing campaign performance
• Social media and digital marketing engagement
• Monthly sales target achievement

Requirements

• Minimum 3 years of experience in hotel, resort, tourism, hospitality, travel, or related sales and marketing.
• Experience in hotel/resort sales and group or corporate sales is an advantage.
• Strong communication, negotiation, and presentation skills.
• Comfortable making sales calls and meeting clients.
• Good understanding of digital marketing and social media.
• Able to work independently and take initiative.
• Willing to travel for sales visits, roadshows, networking events, and client meetings when required.
• Passion for hospitality, tourism, outdoor activities, and adventure experiences is an advantage.
• Able to work weekends or public holidays when required by resort events or business activities.

Pay: RM1,859.91 - RM6,354.85 per month

Benefits:

• Flexible schedule
• Free parking

Work Location: In person