Kerja Sepenuh Masa, Call Centre Officer di Job Personnel Consulting Federal Territory - Maukerja

We are seeking a friendly, professional, and service-oriented Call Centre Officer to join a private school. The successful candidate will serve as a key point of contact for parents, students, visitors, and prospective families, providing accurate information and ensuring a positive experience with the school.

Key Responsibilities

• Respond promptly to inquiries received by phone, email, WhatsApp, and other communication channels.
• Provide information about school programmes, fees, admissions, activities, schedules, and school policies.
• Assist the admissions and administration teams with enrolment and registration processes.
• Maintain accurate records of enquiries, communications, student information, and follow-ups.

Requirements

• Diploma or Bachelor's degree in any related field
• Experience in customer service, school administration, education, hospitality, or a similar role is an advantage.
• Excellent communication and interpersonal skills.
• Professional, friendly, and approachable personality.
• Good English communication skills; additional languages are an advantage.
• IMMEDIATE AVAILABILITY.