- Rochor Central Region (Singapore) Singapore
Kerja Sepenuh Masa FOOD SERVICES OPERATIONS MANAGER, Gaji tinggi SGD 12,000 di RMR INTERNATIONAL PRIVATE LIMITED Central Region (Singapore) - Maukerja
FOOD SERVICES OPERATIONS MANAGER
RMR INTERNATIONAL PRIVATE LIMITED
Kongsi
Simpan
Lokasi Kerja
Penerangan Kerja
Tanggungjawab
Job Description
We are seeking an experienced and results-oriented Food Services Operations Manager to plan, manage and oversee daily restaurant and catering operations. The successful candidate will be responsible for operational efficiency, food service quality, workforce management, financial performance, cost control and business development.
The role involves developing operational strategies, supervising food service teams, coordinating restaurant and catering activities, ensuring regulatory compliance and implementing improvements to achieve the company's business objectives.
Job Scope & Responsibilities
Plan, organise, direct and oversee daily food service operations, including restaurant dining, takeaway, online delivery and catering services.
Develop and implement operational strategies, policies and standard operating procedures to improve service efficiency and productivity.
Manage overall restaurant and catering operations to ensure consistent food quality, customer satisfaction and service standards.
Supervise restaurant managers, kitchen supervisors, service personnel and catering operations teams.
Develop annual operational plans, departmental budgets, revenue forecasts and cost management strategies.
Monitor food costs, labour expenses, inventory utilisation and operating expenditure to improve profitability.
Coordinate with kitchen management to ensure efficient food production schedules, menu planning and timely order fulfilment.
Oversee procurement planning, supplier negotiations, vendor performance and inventory management.
Establish operational performance indicators and evaluate restaurant and catering productivity.
Plan manpower requirements, supervise recruitment activities, coordinate staff deployment and oversee employee performance evaluations.
Develop staff training programmes to improve operational efficiency, food handling procedures and customer service standards.
Manage catering operations for corporate functions, private events and large-volume food service orders.
Coordinate catering logistics, food packaging, transportation schedules and delivery arrangements.
Ensure compliance with Singapore Food Agency (SFA) food safety regulations, hygiene standards and applicable workplace safety requirements.
Conduct regular operational reviews to identify service deficiencies, operational risks and areas for improvement.
Implement food waste reduction initiatives, inventory control procedures and operational cost-saving measures.
Monitor customer satisfaction, resolve escalated service complaints and establish customer retention strategies.
Coordinate with sales and marketing teams to develop promotional activities, catering packages and revenue growth initiatives.
Analyse sales performance, customer demand, market trends and operational data to support management decisions.
Oversee maintenance planning for kitchen equipment, food service facilities and operational assets.
Develop business continuity procedures and operational contingency plans to minimise service disruptions.
Coordinate with finance and administration teams regarding billing, financial reporting, purchasing and operational expenditure.
Identify opportunities for restaurant business expansion, corporate catering partnerships and additional food service contracts.
Prepare weekly and monthly operational reports covering revenue, expenses, productivity, service performance and business development.
Report directly to senior management and provide recommendations for improving overall operational efficiency and profitability.
Job Requirements
Diploma or Bachelor's Degree in Hospitality Management, Food Service Management, Business Administration, Operations Management or a related discipline preferred.
Minimum 5 years of relevant experience in restaurant, food service, hospitality or catering operations, preferably including managerial responsibilities.
Strong understanding of commercial restaurant operations, food production coordination and catering management.
Proven experience in managing operational teams, workforce planning and employee performance.
Sound knowledge of operational budgeting, financial planning, cost control and profitability management.
Familiarity with Singapore food safety and hygiene requirements.
Strong leadership, strategic planning and decision-making capabilities.
Excellent communication, negotiation and interpersonal skills.
Ability to analyse operational performance and implement continuous improvement initiatives.
Proficiency in Microsoft Office and restaurant management or POS systems.
Strong organisational skills and ability to manage multiple operational priorities.
Willingness to work flexible schedules according to business requirements, including weekends and public holidays when necessary.
Dear Job Seekers,
RMR International Pte Ltd Leading Employment Agency will find suitable job to jobseekers.
Send your CV to ************* HP: +************* 6155
We are seeking an experienced and results-oriented Food Services Operations Manager to plan, manage and oversee daily restaurant and catering operations. The successful candidate will be responsible for operational efficiency, food service quality, workforce management, financial performance, cost control and business development.
The role involves developing operational strategies, supervising food service teams, coordinating restaurant and catering activities, ensuring regulatory compliance and implementing improvements to achieve the company's business objectives.
Job Scope & Responsibilities
Plan, organise, direct and oversee daily food service operations, including restaurant dining, takeaway, online delivery and catering services.
Develop and implement operational strategies, policies and standard operating procedures to improve service efficiency and productivity.
Manage overall restaurant and catering operations to ensure consistent food quality, customer satisfaction and service standards.
Supervise restaurant managers, kitchen supervisors, service personnel and catering operations teams.
Develop annual operational plans, departmental budgets, revenue forecasts and cost management strategies.
Monitor food costs, labour expenses, inventory utilisation and operating expenditure to improve profitability.
Coordinate with kitchen management to ensure efficient food production schedules, menu planning and timely order fulfilment.
Oversee procurement planning, supplier negotiations, vendor performance and inventory management.
Establish operational performance indicators and evaluate restaurant and catering productivity.
Plan manpower requirements, supervise recruitment activities, coordinate staff deployment and oversee employee performance evaluations.
Develop staff training programmes to improve operational efficiency, food handling procedures and customer service standards.
Manage catering operations for corporate functions, private events and large-volume food service orders.
Coordinate catering logistics, food packaging, transportation schedules and delivery arrangements.
Ensure compliance with Singapore Food Agency (SFA) food safety regulations, hygiene standards and applicable workplace safety requirements.
Conduct regular operational reviews to identify service deficiencies, operational risks and areas for improvement.
Implement food waste reduction initiatives, inventory control procedures and operational cost-saving measures.
Monitor customer satisfaction, resolve escalated service complaints and establish customer retention strategies.
Coordinate with sales and marketing teams to develop promotional activities, catering packages and revenue growth initiatives.
Analyse sales performance, customer demand, market trends and operational data to support management decisions.
Oversee maintenance planning for kitchen equipment, food service facilities and operational assets.
Develop business continuity procedures and operational contingency plans to minimise service disruptions.
Coordinate with finance and administration teams regarding billing, financial reporting, purchasing and operational expenditure.
Identify opportunities for restaurant business expansion, corporate catering partnerships and additional food service contracts.
Prepare weekly and monthly operational reports covering revenue, expenses, productivity, service performance and business development.
Report directly to senior management and provide recommendations for improving overall operational efficiency and profitability.
Job Requirements
Diploma or Bachelor's Degree in Hospitality Management, Food Service Management, Business Administration, Operations Management or a related discipline preferred.
Minimum 5 years of relevant experience in restaurant, food service, hospitality or catering operations, preferably including managerial responsibilities.
Strong understanding of commercial restaurant operations, food production coordination and catering management.
Proven experience in managing operational teams, workforce planning and employee performance.
Sound knowledge of operational budgeting, financial planning, cost control and profitability management.
Familiarity with Singapore food safety and hygiene requirements.
Strong leadership, strategic planning and decision-making capabilities.
Excellent communication, negotiation and interpersonal skills.
Ability to analyse operational performance and implement continuous improvement initiatives.
Proficiency in Microsoft Office and restaurant management or POS systems.
Strong organisational skills and ability to manage multiple operational priorities.
Willingness to work flexible schedules according to business requirements, including weekends and public holidays when necessary.
Dear Job Seekers,
RMR International Pte Ltd Leading Employment Agency will find suitable job to jobseekers.
Send your CV to ************* HP: +************* 6155
Peringatan Penting
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