Kerja Sepenuh Masa BRANCH MANAGER - JOHOR BAHRU, Gaji tinggi MYR 9,000 di Classic Fine Foods Johor - Maukerja

A Branch Manager directs the sales performance, team leadership, and day-to-day commercial activities of our JOHOR BAHRU Branch Office.

Core Role & Purpose

• Revenue Ownership: Holds direct accountability for meeting or exceeding the branch’s sales targets, production quotas, and revenue goals.
• Team Leadership: Recruits, trains, coaches, and manages branch sales staff, relationship executives, and support teams.
• Market Execution: Translates company-wide strategies into local marketing, outreach, and customer acquisition campaigns.

Key Responsibilities

1. Sales & Revenue Growth

• Drive monthly, quarterly, and annual sales and production objectives for the branch.
• Oversee customer conversion, outbound sales calls, and corporate or B2B client acquisition.
• Analyse local market trends, competitor activity, and customer feedback to adjust sales tactics.
• Monitor CRM data, sales pipelines, and key performance indicators (KPIs).

2. People & Team Management

• Conduct staff recruitment, onboarding, and training on product offerings.
• Deliver regular performance reviews, sales coaching, and incentive tracking.
• Manage branch staffing schedules, attendance, and team motivation.

3. Operations & Compliance

• Ensure all sales and customer interactions comply with company policies, industry standards, and statutory regulations
• Coordinate with internal departments (operations, risk, marketing, customer service) to ensure smooth delivery.
• Oversee branch reporting, budgeting, and cost control measures.

4. Warehouse management

• Advises and implements organizational procedures and process to improve or optimize:

1) stock management and inventory management

2) replenishment plans

3) Warehouse organization and ensure in compliance with Metro’s policies.

• Anticipates space, equipment, and resource needs against company growth and strategy. Functional lead on warehouse expansion and relocation projects.

5. Transport management

• Advises and implements organizational procedures and process to improve or optimize:

1. delivery

2. routing and planning

3. truck fleet and 3rd parties’ management

• Anticipates future equipment and resource needs against company growth and strategy

6. Customer Relations

• Handle high-level client escalations, service complaints, and retention efforts.
• Build long-term relationships with key accounts, local businesses, and community stakeholders.

Typical Requirements & Qualifications

• Education: Bachelor’s degree in business administration, Marketing, Finance, Economics, or a related field.
• Experience: 5 to 8 years of sales experience, with at least 3 years in a supervisory or branch-level leadership role.
• Skills:
• Strong leadership and team-coaching capabilities.
• Proven track record in P&L (Profit & Loss) and sales target achievement.
• Proficiency in CRM tools
• Deep understanding of local compliance and regulatory standard

Reporting Structure

• Reports to: General Manager
• Direct Reports: Sales & Marketing Director

Pay: RM9,000.00 per month

Benefits:

• Dental insurance
• Health insurance
• Opportunities for promotion
• Professional development

Application Question(s):

• We need HUNTER and able to achieve given TARGET

Work Location: In person