- Clementi West Region (Singapore) Singapore
Kerja Sepenuh Masa Regional Director, Client Experience - Leadership, Gaji tinggi SGD 13,000 di GLOBAL-ASM SINGAPORE PTE. LTD. West Region (Singapore) - Maukerja
Regional Director, Client Experience - Leadership
GLOBAL-ASM SINGAPORE PTE. LTD.
Kongsi
Simpan
Lokasi Kerja
Penerangan Kerja
Tanggungjawab
We are Stagwell Media
– and we unlock ambition. For our clients, our talent, and ourselves. We’ve built a new model for communications, pairing brand performance with agility, because that’s what earns permission for possibility.
We are the modern alternative agency, bringing together industry-leading data, talent, and tech for the best brands on the planet, including Lenovo, NIKE, AMAN and more. Our diverse, global community of over 1,600 passionate experts combines global thinking with unmatched local expertise in more than 20 markets worldwide – enabling brands to engage and move consumers anywhere.
Our model is one that is proven on our performance heritage and ecosystem expertise; agile, integrated model and powered by next-gen technology, delivering what matters so clients can be truly ambitious.
Stagwell Media was named Digital Agency Of The Year, Integrated Marketing Agency Of The Year and Media Agency Of The Year at Marketing Interactive’s Agency Of The Year Awards 2026.
WHO WE’RE LOOKING FOR
We are looking for an accomplished Regional Director, Client Experience & Leadership with impressive integrated marketing communications experience and a flair for building relationships and driving results for clients. The role will be to own and grow a portfolio of some of our key accounts in the Singapore office and across the region, alongside overseeing a team of account managers and executives. Operating at a leadership level, the role reports directly to the Managing Director, Southeast Asia, playing a critical role in driving growth and business expansion.
WHAT YOU’LL BE DOING ON ANY GIVEN DAY
Responsible for managing and growing key client relationships.
Responsible for leading conversations between clients and delivery teams across various disciplines including but not limited to creative, digital content, events, media, data & tech; ensuring exceptional service and high-quality work delivery.
Work closely with client management team and delivery teams to manage priorities, workloads, and resource allocation to ensure client deadlines are met and campaigns are implemented smoothly.
Key driver in working with clients to understand business challenges, identify growth opportunities and collaborate with product team to deliver business solutions that meet their needs.
Drive proactive SOW/MSA agreements, renewals and negotiations with clients.
Cross-sell and upsell opportunities as well as pitch new ideas and solutions to deliver to revenue targets.
Lead or co-lead pitches and negotiate commercial terms to secure new business for the company.
Maintain smooth end-to-end client operations and administration together with teams, improving processes and ways of working where possible to increase efficiency.
Partner various leaders in the Singapore office (finance, HR, etc) to drive agency growth and reputation.
Collaborate with other regional client leaders and other local office leaders to share client best practices and build cross market capabilities in the region.
Manage the team’s performance and ensure talent development and retention.
Proactively participate in and support agency-level initiatives.
DOES THIS SOUND LIKE YOU?
At least 18 years of experience, preferably from a creative and media agency environment.
Excellent understanding of integrated marketing and the creative and/or media disciplines.
Excellent communication and relationship-building skills.
Excellent presentation skills to convey a compelling pitch and story.
Experienced in identifying and implementing opportunities for growth.
Ability to operate independently at a senior level whilst being able to lead and orchestrate diverse delivery teams.
A leader who has the passion to lead and nurture talents
Results and target driven
Possesses business acumen, the ability to think strategically and has a commercial mindset
Proactive, motivated and a self-starter who’s passionate to build
WHY STAGWELL MEDIA?
We’re part of Stagwell, the challenger network built to transform marketing. We’re nimble, smart, digital-first and tech-enabled, and we’re quickly growing to take on the biggest legacy hold cos.
We’ve built a strong momentum in the Singapore market and across APAC, winning pitches and awards, and delivering impactful work.
We pride ourselves for a collaborative and cohesive culture, ensuring our teams balance working hard together with playing hard together.
We care about your growth – we offer competitive salaries, annual compensation reviews, and keep detailed personal development plans to ensure you’re hitting your personal and company goals.
We recognize and celebrate your success…all the time! Whether it’s through company meetups, employee recognition programs, or just a regular day, we make sure our people’s achievements are known and appreciated!
We’re truly a people-first organization. That’s why we offer a Flexible Time Off policy that puts you in control of your work-life balance, as well as market-leading primary and secondary caregiver and parental leave policies.
Sound like the right role for you? Click to apply now!
– and we unlock ambition. For our clients, our talent, and ourselves. We’ve built a new model for communications, pairing brand performance with agility, because that’s what earns permission for possibility.
We are the modern alternative agency, bringing together industry-leading data, talent, and tech for the best brands on the planet, including Lenovo, NIKE, AMAN and more. Our diverse, global community of over 1,600 passionate experts combines global thinking with unmatched local expertise in more than 20 markets worldwide – enabling brands to engage and move consumers anywhere.
Our model is one that is proven on our performance heritage and ecosystem expertise; agile, integrated model and powered by next-gen technology, delivering what matters so clients can be truly ambitious.
Stagwell Media was named Digital Agency Of The Year, Integrated Marketing Agency Of The Year and Media Agency Of The Year at Marketing Interactive’s Agency Of The Year Awards 2026.
WHO WE’RE LOOKING FOR
We are looking for an accomplished Regional Director, Client Experience & Leadership with impressive integrated marketing communications experience and a flair for building relationships and driving results for clients. The role will be to own and grow a portfolio of some of our key accounts in the Singapore office and across the region, alongside overseeing a team of account managers and executives. Operating at a leadership level, the role reports directly to the Managing Director, Southeast Asia, playing a critical role in driving growth and business expansion.
WHAT YOU’LL BE DOING ON ANY GIVEN DAY
Responsible for managing and growing key client relationships.
Responsible for leading conversations between clients and delivery teams across various disciplines including but not limited to creative, digital content, events, media, data & tech; ensuring exceptional service and high-quality work delivery.
Work closely with client management team and delivery teams to manage priorities, workloads, and resource allocation to ensure client deadlines are met and campaigns are implemented smoothly.
Key driver in working with clients to understand business challenges, identify growth opportunities and collaborate with product team to deliver business solutions that meet their needs.
Drive proactive SOW/MSA agreements, renewals and negotiations with clients.
Cross-sell and upsell opportunities as well as pitch new ideas and solutions to deliver to revenue targets.
Lead or co-lead pitches and negotiate commercial terms to secure new business for the company.
Maintain smooth end-to-end client operations and administration together with teams, improving processes and ways of working where possible to increase efficiency.
Partner various leaders in the Singapore office (finance, HR, etc) to drive agency growth and reputation.
Collaborate with other regional client leaders and other local office leaders to share client best practices and build cross market capabilities in the region.
Manage the team’s performance and ensure talent development and retention.
Proactively participate in and support agency-level initiatives.
DOES THIS SOUND LIKE YOU?
At least 18 years of experience, preferably from a creative and media agency environment.
Excellent understanding of integrated marketing and the creative and/or media disciplines.
Excellent communication and relationship-building skills.
Excellent presentation skills to convey a compelling pitch and story.
Experienced in identifying and implementing opportunities for growth.
Ability to operate independently at a senior level whilst being able to lead and orchestrate diverse delivery teams.
A leader who has the passion to lead and nurture talents
Results and target driven
Possesses business acumen, the ability to think strategically and has a commercial mindset
Proactive, motivated and a self-starter who’s passionate to build
WHY STAGWELL MEDIA?
We’re part of Stagwell, the challenger network built to transform marketing. We’re nimble, smart, digital-first and tech-enabled, and we’re quickly growing to take on the biggest legacy hold cos.
We’ve built a strong momentum in the Singapore market and across APAC, winning pitches and awards, and delivering impactful work.
We pride ourselves for a collaborative and cohesive culture, ensuring our teams balance working hard together with playing hard together.
We care about your growth – we offer competitive salaries, annual compensation reviews, and keep detailed personal development plans to ensure you’re hitting your personal and company goals.
We recognize and celebrate your success…all the time! Whether it’s through company meetups, employee recognition programs, or just a regular day, we make sure our people’s achievements are known and appreciated!
We’re truly a people-first organization. That’s why we offer a Flexible Time Off policy that puts you in control of your work-life balance, as well as market-leading primary and secondary caregiver and parental leave policies.
Sound like the right role for you? Click to apply now!
Peringatan Penting
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