Kerja Sepenuh Masa, Technician, Mechanical - Electrical (M-E) di Sime Darby Property Johor - Maukerja

Job Purpose

To ensure the efficient operation and maintenance of Mechanical and Electrical systems by managing complaints and work orders, performing planned preventive maintenance, conducting routine inspections and corrective works, coordinating asset replacement and AMP projects, providing on-call and standby support, and ensuring strict compliance with safety regulations.

Job Responsibilities:

1. Complaint / Work Order (WO) Handling – CMMS / Calls

• Attend to complaints and service requests received from End Users through the CMMS system or direct calls.
• Respond to assigned Work Orders (WO) and carry out inspection, troubleshooting, and rectification works for Mechanical and Electrical systems.
• Update the status of completed works to Helpdesk and report findings to the Supervisor or Executive.
• Ensure response time and rectification works are carried out within the stipulated KPI requirements.
• Escalate major faults or unresolved issues to the Supervisor or Executive for further action.
• Assist the Executive in identifying the root cause of every complaint, defect, or breakdown reported.
• Work collaboratively with the operations team to ensure smooth site operations and timely completion of work orders.
• Assist the Executive in identifying and sourcing contractors for works requiring external expertise.
• Verify the scope of works and Bill of Quantities (BQ) submitted by contractors before work commencement.
• Assist the Executive in planning work schedules and duration for submission of Extension of Time (EOT) requests to the End User.
• Coordinate with the End User on scheduling and coordination of site works to avoid disruption to P&P sessions, staff working hours, programmes, or ongoing examinations.
• Ensure all works carried out comply with technical specifications and operational requirements.

2. Planned Preventive Maintenance (PPM)

• Carry out Planned Preventive Maintenance (PPM) works according to the approved schedule for Mechanical and Electrical systems.
• Perform inspection, servicing, and testing of equipment to ensure all systems operate efficiently and safely.
• Record maintenance activities and inspection findings in the PPM checklist and report any abnormalities detected.
• Assist and coordinate appointed contractors to carry out PPM works in compliance with specifications, maintenance procedures, contract, and safety requirements.
• Coordinate the PPM contractors on works schedule to minimize disruption to ongoing operations, programmes, or P&P sessions.
• Verify and inspect the PPM works completed by contractors to ensure compliance with quality standards and specifications.
• Submit all the PPM checksheets and checklists to the Executive for compilation before submission to the End User.

3. Routine Inspection, Corrective Maintenance & Site Walk

• Conduct routine inspections (RI) of Mechanical and Electrical systems and equipment.
• Identify defects, abnormalities, or potential failures during inspections and report findings to the Supervisor or Executive.
• Carry out corrective maintenance works to rectify identified defects or breakdowns.
• Ensure all repair work is carried out safely and in accordance with operational procedures.
• Attend site walks organized by the End User, record any defects or complaints identified during the walk, escalate to the Executive and Helpdesk, and ensure all items are properly logged in the CMMS system for next action.

4. Asset Replacement Works under Asset Management Programme (AMP)

• Perform joint inspections (JI) with the End User to assess the current condition of assets due to obsolescence or reaching end-of-life.
• Assist the Executive in preparing Joint Inspection reports for submission to the End User.
• Assist in preparing the scope of works and itemize quantities for Bill of Quantities (BQ).
• Support the tendering process by participating in tender briefings, site briefings, and attending kick-off and safety briefings with the End User prior to work commencement.
• Coordinate the installation and execution of works at site to ensure no disruption to ongoing P&P sessions, programmes, or staff activities and ensure strict compliance with safety regulations.
• Attend Work Inspection Requests (WIR) and Testing & Commissioning (T&C) sessions together with contractors and the End User.
• Attend weekly progress updates for works in progress and highlight any issues.
• Assist the Executive in compiling reports for submission to the End User.

5. On-Call / Emergency Response

• Attend to emergency complaints or breakdowns of Mechanical and Electrical systems outside normal working hours when assigned for on-call duty.
• Respond promptly to emergency calls and carry out necessary troubleshooting, inspection, and rectification works to restore system operation.
• Coordinate with Supervisors, Executives, and relevant parties during emergency situations to ensure issues are resolved effectively.
• Ensure all emergency works carried out are recorded and reported accordingly upon completion.
• Provide technical support during critical breakdowns to minimize disruption to building operations and services.

6. Standby Support During End User Programmes / P&P Sessions

• Provide standby technical support during programmes, events, or activities organized by the End User when required.
• Work standby during teaching and learning (P&P) sessions during nights and weekends to ensure critical systems such as electrical supply, air-conditioning, lighting, and other systems operate properly without disruption.
• Attend immediately to any technical issues or system breakdowns to minimize disruption to programme activities or P&P sessions.
• Coordinate with the Operations Team and relevant personnel to ensure smooth operation of building services during the programmes or sessions.

7. Support for High Voltage (HV) System Shutdown Activities

• Assist and provide support during scheduled shutdowns by Tenaga Nasional Berhad (TNB) or internal shutdowns conducted for Planned Preventive Maintenance (PPM) of High Voltage (HV) systems under the instruction of the Chargeman or Supervisor.
• Carry out pre-shutdown preparation works including shutting down, isolating, or securing relevant mechanical and electrical equipment and services such as pumps, air handling units (AHU), chillers, lifts, and other critical systems as instructed.
• Assist in ensuring all critical building services are placed in safe condition prior to shutdown to prevent damage to equipment or disruption to building operations.
• Monitor the status of mechanical and electrical systems during shutdown activities and ensure equipment remains in safe condition throughout the shutdown period.
• Upon completion of the shutdown works, carry out inspection and checking of distribution boards (DB), lifts, pumps, air conditioning systems, and other related building services to ensure all systems are restored to normal operation.
• Report any abnormalities, faults, or discrepancies observed during pre-shutdown, shutdown, or restoration activities to the Supervisor or Executive for further action.

8. Drawings & Asset Verification

• Review as-built drawings and notify the Executive of any discrepancies compared to the site installation for further action.
• Verify asset quantities as per drawings and CMMS records, report any discrepancies to the CMMS Coordinator for follow-up.
• Check that asset tagging is correctly attached to the respective assets and ensure all assets are properly tagged.

9. Safety, Housekeeping & Compliance

• Ensure all work is carried out in accordance with safety regulations, standard operating procedures (SOP), and company policies.
• Maintain proper housekeeping of the work area, plant rooms, and equipment.
• Use appropriate tools, equipment, and Personal Protective Equipment (PPE) during maintenance activities.
• Monitor appointed contractors carrying out PPM, rectification, or asset replacement works under AMP to ensure strict compliance with safety regulations, avoiding incidents, injuries, or KPI penalties due to non-compliance.
• Assist in Fire Evacuation Drills and other fire safety activities.
• Log any safety observations identified during work, including high-risk observations, and take necessary actions to close the safety observation in coordination with Supervisors and Executives.

10. Others / Personal & Professional Development

• Maintain and take good care of all tools and equipment. Notify the Executive of any tools or spare parts required to ensure availability as standby for operational needs.
• Participate and attend as a committee member in programmes, events, or activities organized by the Company when required.
• Assist in supporting and ensuring the smooth execution of programmes or activities organized by the Company and Clients.
• Attend training, courses, or workshops as required to enhance skills, knowledge, and competency in Mechanical and Electrical operations.
• Perform any other duties and responsibilities as assigned by the Company from time to time.

Education/Professional Qualification:

Diploma or Certificate in Mechanical Engineering, Electrical Engineering or any related field.

Required Skills:

• Skilled in handling and maintaining tools and equipment.
• Basic knowledge of Mechanical & Electrical systems, including HVAC, lighting, electrical distribution, pumps, and plumbing.
• Understanding of Planned Preventive Maintenance (PPM) procedures.
• Ability to read and interpret technical drawings, specifications, and Bill of Quantities (BQ).
• Strong problem-solving, troubleshooting, and analytical skills.
• Effective communication and coordination skills for working with End Users, contractors, and the Operations Team.