- River Valley Central Region (Singapore) Singapore
Kerja Sepenuh Masa Customer Service Associate (Luxury), Gaji tinggi SGD 3,000 di HRNET VENTURES PTE. LTD. Central Region (Singapore) - Maukerja
Customer Service Associate (Luxury)
HRNET VENTURES PTE. LTD.
Kongsi
Simpan
Lokasi Kerja
Penerangan Kerja
Tanggungjawab
We're hiring for an established
luxury watch brand
looking for a Customer Service Associate to join their After-Sales Service team. You'll be the key point of contact for clients, supporting them throughout their after-sales journey and ensuring a smooth, premium experience.
Why Join?
Basic salary up to $3000/month + 13th month
Performance Bonus
Join an Established Luxury Watch Brand
Build Expertise in Luxury After-Sales & Client Service
Career Growth in the Luxury Industry
What You'll Do
Assist clients with enquiries through phone, email and in person
Provide information on products, warranties and after-sales services
Guide clients on product care, maintenance and servicing
Coordinate repair and service requests with internal teams
Keep client and service records updated in the CRM system
Handle client concerns professionally and work towards suitable solutions
Follow up on service requests and keep clients updated on progress
Support general administration and day-to-day operations of the department
What We're Looking For
Strong communication and interpersonal skills
Patient, attentive and comfortable handling different client situations
Good problem-solving skills and able to manage enquiries independently
Organised and comfortable managing multiple requests at once
Proactive and works well within a team
Interest in luxury products and watches is advantageous
Love delivering great service and looking to enter the world of luxury watches? Apply now for a confidential chat.
Only shortlisted candidates will be contacted.
CREWby HRNet | HRnet Ventures Pte Ltd (24C2435)
AthirahBte Rosli (R2197227) | Outsourcing Team
luxury watch brand
looking for a Customer Service Associate to join their After-Sales Service team. You'll be the key point of contact for clients, supporting them throughout their after-sales journey and ensuring a smooth, premium experience.
Why Join?
Basic salary up to $3000/month + 13th month
Performance Bonus
Join an Established Luxury Watch Brand
Build Expertise in Luxury After-Sales & Client Service
Career Growth in the Luxury Industry
What You'll Do
Assist clients with enquiries through phone, email and in person
Provide information on products, warranties and after-sales services
Guide clients on product care, maintenance and servicing
Coordinate repair and service requests with internal teams
Keep client and service records updated in the CRM system
Handle client concerns professionally and work towards suitable solutions
Follow up on service requests and keep clients updated on progress
Support general administration and day-to-day operations of the department
What We're Looking For
Strong communication and interpersonal skills
Patient, attentive and comfortable handling different client situations
Good problem-solving skills and able to manage enquiries independently
Organised and comfortable managing multiple requests at once
Proactive and works well within a team
Interest in luxury products and watches is advantageous
Love delivering great service and looking to enter the world of luxury watches? Apply now for a confidential chat.
Only shortlisted candidates will be contacted.
CREWby HRNet | HRnet Ventures Pte Ltd (24C2435)
AthirahBte Rosli (R2197227) | Outsourcing Team
Peringatan Penting
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